Articles

Additional bandwidth To purchase additional bandwidth, navigate to the "Services" page and select your service. Scroll... Cancel add funds/deposit To cancel an adding of funds, assuming it didn't already go through automatically, navigate to... Cancel my service To cancel your service, please navigate to the billing area, click "Services," select the service... Change Billing Term To change your billing cycle, all you need to go is to go to your service page by visiting... Change account email To change your e-mail on file with us, please navigate to the right side drop-down menu that says... Change service IP address To change your service's IP address, navigate to Services --> My Services, and select the... Change service location To migrate your service from its current datacenter location to another, you can make a migration... Change service password Linux services have their initial password e-mailed to you, and Windows is set by you in VNC.... Disable auto payments It's very simple to disable auto-renewals with our self-serve system. Click "Billing" on the... Install Operating System There are two ways of installing an operating system: a premade image, and an ISO. To install via... Lift IPMI Nullroute For security reasons, IPMI on your dedicated server is nullrouted, meaning you cannot connect to... Mount Custom ISO To mount a custom ISO, go to Services --> My Services and select your service to which you... Ordering service addons To order a service addon, navigate to Services --> View Available Addons. Here you can find... Remove cancellation To remove a cancellation on your service, please go to Services --> My Services, and then... Request rDNS To request an rDNS to be set for your service, go to Services --> My Services and click on the... Request refund To request a refund, please first cancel your service by going to Services --> My Services,... Upgrade service To upgrade your service, navigate to Services --> My Services, and select the service you...
« Back