Apr 13th Scheduled Billing Maintenance
The billing / ticket area (WHMCS) where customers manage their services will be unavailable from approximately 10PM - 1AM US Pacific Time, on April 13th. This is an emergency maintenance that needs to be performed.
Sorry for the inconvenience.
Oct 16th Regarding our Uptime Guarantee
Dear VirMach Customers,As you may know, we recently introduced automatic credits on downtime as well as an extended SLA credit in the event of downtimes. We define a downtime as 10 minutes or more, as sometimes there might be some minor network hiccups. Over the past few months, we have credited every customer automatically per downtime, even if ... Read More »