It's very simple to disable auto-renewals with our self-serve system. Click "Billing" on the navigation menu, then "My Invoices." Here, select any unpaid/upcoming invoice. You may also select a previously paid invoice, although it is best to go with an unpaid invoice if available to reduce any potential errors. Then, click on the "Disable" button. You will receive a confirmation on this page when this is complete; if you do not receive a confirmation, please contact us.
Video Tutorial: