Learn how to use & manage your VirMach account.
Common billing questions, answered
Learn how to use/set up your service for common use cases.
The most common problems customers face
Learn how to identify and resolve common technical issues.
Frequently asked questions, answered.
Specific information for our Gaming Plans
Specific Information for our Minecraft plans.
A collection of older articles.
We thoroughly explain some of our polices here.
Information such as test IP addresses
Learn how to make requests that are automated or semi-automated; you do not need to contact support.
Common issues caused by third parties.
Learn how to utilize your services with us properly.
Performing functions on your service control panels
Common problems with a virtual server running Windows.
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Below are links to the Looking Glass of each of our available locations. You can test your ping...Why can't I use Windows Remote Desktop?
If you cannot connect to your server with Remote Desktop, chances are, it's not fully set up yet....Linux: Viewing Desktop (VNC) in-browser & troubleshooting
For most of our VPS plans, we pre-configure VNC with the service.We use the TightVNC Java viewer,...Using your private socks proxy in browser
Currently, no popular browsers support Socks proxies with authentication. If you wish, you can...Pending Order / Backorder
Most plans will be delivered within 5 minutes. However, they may remain in "pending" status until...