View all the reviews left by our customers, or share your own experience. We have reviews of our website VirMach as well as all sister websites on this page, where all customers are verified and must log in before leaving a review. Each page displays an equal ratio of reviews that add up to the overall average.
4.1 / 5 - Average
lei tianya
lei.ca (50.3.75.144)
This virtual server has been suspended by the administrator. Please contact support
VirMach's Reply:
Customer did not reply to our message in regards to the suspension; once a response is given an unsuspension may occur.
li zhicheng
都是国人，欣慰，希望官方多出优惠点的vps
Yang Jie Yuan
如果说到性价比，毫无疑问，那么提供的服务是非常完美，主要还是推荐如果数据中心能够多添加几个，机房点也多添加几个，那个完善好非常多个节点部署服务器，就更完美，祝贺美好的2019
Liuxin Meng
Cheap and stable!
Wenqiang G
It's cheap and great. You can make anything on it.
Igor Trua
They charge more then they should! Always check and don't give up!
VirMach's Reply:
Customer was charged once for an annual service in 2019, and then once in 2020. He charged back his payment. I am unsure what he means by us overcharging as we clearly did not.
Dennis Fetcho
You new captcha is idiotic. I can't even use it as the entire captcha does not even load. Idiots.
VirMach's Reply:
Hello, we agree with you.
We use Cloudflare as many websites do and they switched captcha partners without notifying anyone, until they wrote about it in a blog multiple days after the change.
Stephen
comparing with my other VPS provider and with their support, this is the worst
VirMach's Reply:
It appears you were confused and thought your service was not migrated when it was; your migration was completed within two hours of your reply confirming to proceed.
孔 逸
之前服务还好，现在买个裸金属5天没给我开通求救怎么办啊！知道的可以联系一下我吗？QQ2451857855业务急，工单回复就是要等一直等，不知道一分钟让我多痛苦？
Alireza Rostami
Very high quality and affordable...!
meie pan
价格合适，vps非常稳定。
我会向更多人推荐它。
bai fan
很便宜，而且比较稳定，很高性价比。
Zhenyu Xue
Perfect stability! So cheap and worth it. And has perfect service!
Andy
budget, stable and trustworthy
zhang fei
我特么也是醉了，当时用手机在Vultr买的主机，怎么就去了VirMach
John Tan
Extremely slow to offer refund for cancellation before renewal date!
Better to cancel earlier to avoid forced renewal!
VirMach's Reply:
We do suggest that customers cancel their service at least 7 days in advance. However, we can usually still assist you with a cancellation as long as you do it 3 days in advance.
In your case you contacted us with only 24 hour notice, you did not "cancel" the service (we also send a reminder e-mail a few days before charging you) and did not disable auto payments. You were also aware of the recurring billing as you did have this set up and used the service for several months when it auto-renewed. I'm sorry, but we cannot predict when you want to renew and when you do not unless you click the appropriate button to cancel (or in this case to renew, which you did by setting up auto payments.)
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