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4.2 / 5 Overall
EN:After my unremitting feedback, the machine was shipped to me, and the quality is still very good, but the customer service response is too slow
Admin Note: this was initially a 1 star review.
black firday 人太多了，工单估计都没有回复。。。
Virmach is best
Why can not it be used in china? I just paid . display timeout... reinstall too.
Why 256M(Mon/paid) are Faster than 512M(Year/paid).
create Technical Support ticket 24hour no response....
Your servers work, but your billing system is buggy, your system constantly double-charges me for your invoice, and you're not the quickest on your feet to refund the double-charge.
Also limiting one support request per answer would make sense if you would respond to tickets in a timely manner.
Sometimes I may need to add some information I forgot to add originally in the ticket, which might prove to be useful (like traceroute or mtr), and it's not possible to do, because your system does not allow it.
It's not the problem in the user that it takes 5 days for you to reply, or that you never fix your bugs
SYED SADIQ PASHA
I AM USING FROM LONG TIME FEEL GOOD
我用过几个 VPS。我认为 virmach 是最好和最稳定的服务器。关键是价格低，质量好。
Why can't it be used? Display waiting
I have used several VPSs. I think virmach is the best and most stable server. The key is low price and good quality.
I've never experienced a more professional and reliable team or company then Virmach.
Very reasonable prices and astonishing communication. Thank you Virmach for letting me experience this company.
fantastic stability. uptime>365!
Good service and Price is good.
Good service and great customer service response. Price is good.
I bought a dedicated server and it's taking a week now without service been rendered. I've emailed and dropped ticket and no response. Honestly if anybody can recommend another good vps server. Please drop a comment. I'm exhausted with the lack of response and bad customer service
No refunds for useless services! What is this going to do? ? ?
Your Order Number is: 8741359132 Why doesn't my vps attract my attention MY GOD really？
Reliable and responsive when I needed assistance.
Rasheed Kehinde Adelowo
Service is poor as compared to few years back.
Customer service is Zero percent. It takes average of 48 to 72 hours
before your ticket is attended to. This is really unprofessional of you!
There used to be an online representative that attended
to client but there is none anymore.
i'll rate the overall service ZERO but I'll implore the management
to improve on the services so you won't lose your clients.
100% trash service. If your looking to get screwed over, and then screwed over again, this is for you!
Admin Note: originally customer left a 1 star review then a duplicate 5 star review. We've removed the 5 star review.
JC Dave Pepugal
Reliable vps provider..
I purchased the standalone service and it's been 5 days and it's still not working properly. Please help me to solve the problem. A ticket has been sent and no one is helping me.