View all the reviews left by our customers, or share your own experience. We have reviews of our website VirMach as well as all sister websites on this page, where all customers are verified and must log in before leaving a review. Each page displays an equal ratio of reviews that add up to the overall average.
4.1 / 5 - Average
Tom Keen
I really recommend this VPS hosting to other people. It's amazing, fast support, and if I have an any problems they're quick to respond. VirMach has the best price for VPS(s) out there right now! I'd like to thank you guys.
bobby ramirez
Very Very bad experience so far. My VPS is down almost daily.. I have to keep trying about 20x to remote into the server until it actually works. The server is slow.. I use the server about once or twice a day but I keep getting emails threatening us that you're going to shut down the server because of high usage!!! You probably have overloaded the server with too many high cpu users that you keep having this issue. This is completely unacceptable!
天宇 网络
Ordered their SSD256 Buffalo for one month and then moved to SSD 512 Los Angeles for a bigger & faster VPN. It's not 'cheap', it's very cost-effective and very stable!!
Kate Lin
I asked for help the first day I bought Windows VPS. The answer was no help at all, and I spent a long time trying to solve the problem. The answer was rebooting. Anyway, after that, I'm using VPS satisfactorily. Virmach, thank you for helping me achieve my dream!
+ sorry for bad english :P
Douz Lee
Du Fu's price is really good, but the ticket is too long, and I have no one to reply to or deal with a ticket for changing mail for two months.
John Wang
its' so bad. my service has been deleted without any notice once again. This time, it leave 180 days without work. I want virmach give me the money. You nealy are the scam.
Brynn Neilson - Ticket #356305
My server has been down for 12 days and still no response to my ticket #356305. All I want is a reboot. No other way to contact support. Worst service I've ever had.
Jaime
the worst cloud service I have ever seen in my life, they change your IP without prior notice, they always have problems with the providers and they are changing providers very often and that hurts the customers a lot, they leave them without service and with loss total of the data. Support tickets are answered after two or three days of delay and many times it does not solve anything. A total disaster, not recommended.
Evan Burr
This place is a joke. Avoid like the plague. My VPS has been down for over 2 MONTHS. Across multiple support tickets, rather than ACTUALLY helping, they just say "you opened it wrong" and close it. The uptime is garbage, they are always changing your IP (sometimes without notice). The support is garbage. They don't want to help you, they just want an excuse to close your ticket, not resolve your issue. Go to a real VPS provider.
Zheyang Wu
I am a user from Chinese mainland. The price offered by this IDC is very favorable. Although the speed of visit is not very fast, it is also enough to use. Recommend the Dutch host + cloudflare for a better experience.
pasquale chiazzese
My vps simple does not start. Performed a fresh install of windows and still does not start. Support is useless, took 24 hours just reply they don't see any issues.... uuummm try looking at the vps!?
I will try better companies like https://www.vultr.com or https://www.hostwinds.com
Total waste of my money and time.
Joseph Johnson
I highly recommend VIRMACH any day been an awesome service provider, I recommended it to others when there in the market, I have done this multiple times have they got service with virmach i have no clue but I am looking forward to order new service from virmach probably sometime tomorrow evening..
Vincent Carp
I have been renting a virtual server from VirMach for roughly 6 months now. The virtual server is on the SSD256 package in the Buffalo NY location, and I have yet to run into any intermittent issues. Even with the price being low, there has been no degradation of quality of service.
Joseph Johnson
I highly recommend VIRMACH any day been an awesome service provider, I recommended it to others when there in the market, I have done this multiple times have they got service with virmach i have no clue but I am looking forward to order new service from virmach probably sometime tomorrow evening..
lufei lyyrn
This is the worst service company I've ever met. There's nothing worse than this one
Just collect money, do not open the server, no customer service, no background, no link to apply for refund.
Dushan Savich
Your servers work, but your billing system is buggy, your system constantly double-charges me for your invoice, and you're not the quickest on your feet to refund the double-charge.
Also limiting one support request per answer would make sense if you would respond to tickets in a timely manner.
Sometimes I may need to add some information I forgot to add originally in the ticket, which might prove to be useful (like traceroute or mtr), and it's not possible to do, because your system does not allow it.
It's not the problem in the user that it takes 5 days for you to reply, or that you never fix your bugs
Akinlolu Omotayo Ezekiel
i paid for VPS service for the pass 3days but not working after my money been deducted from my bank and there is no customer service and there is no speed to respond and unfortunately solve problems
I hope that you will solve the problems quickly,
John Chang
Very budget services and good payment support.
Small functions on clientarea like Switch IP, Add bandwidth, are very useful. It'd be perfect if Renew added, too. Besides, the clientarea could be speeded up by global CDN.
ali atuty
There is no customer service and there is no speed to respond and unfortunately solve problems
I hope that you will solve the problems quickly, otherwise all customers will run away from you
Atupele Mwala
iam not,have been trying to set up VPS with you but your system keeps asking me to verify my email address using a link.I try to log on using the link but when I log in it asks me to check my email and verify it I have been on a chat with Susan but in the end she said I should lodge my complaint through your ticket system I told her I did that already but still stuck with verification, I asked her maybe I do not understand what do you really mean I should verify my account and she said if I log in the I have verified it ,all I want to set up my VPS ,please help or call me on +265999958113 I want to be done
rrgh ee
I'm from mainland China. Virmach is an exellent VPS provider with affordable price, and its strict TOS policy prevents any user abusing the node's capacity thus ensuring other others' experience. Highly recommend Virmach if you are looking for a VPS.
WONG ASU
Ordered their SSD256 Buffalo for one month and then moved to SSD 512 Los Angeles for a bigger & faster VPN. It's not 'cheap', it's very cost-effective and very stable!!
bei xiang
Good service and nice work! I'v tried your vps for amlost 3 monthes, and it is always stainble. Hope your service can be so good and offer faster speed in the futhure.
Amir amiri
i purchased vps from many other providers but virmach really is doing great job in service quality and price , i make instruction video in YouTube and recommend virmach to visitors , among my friends also i always suggest virmach to everyone , Thanks and wish you best
https://youtu.be/GqYRk8zHoYk
Roberto Litovsky
Virmach is a good hosting company. They can be trusted from every point of view. And their services are reliable But, they are not perfect. They have their human and machine glitches and very occasionally their servers may be down. But this may happen once or twice in a year. It depends mostly on your luck with the location of your service. The machines have an acceptable speed, you just need to make sure you choose the hosting package for what you want to install. Their support is good but slow, very slow. It can be quick though, just surprisingly. Usually you will wait more than 24 hs until they answer a ticket. It also happens that when they answer the ticket, their answer does not relate directly to what you are requesting or asking. So you have to ask again. But you will get the right answer, eventually. So, if you are too impatient, do not do business with them. If you can accept these "imperfections", you can choose Virmach without any doubt.
Kevin Roth
When I first purchased your service it worked flawlessly for a couple of weeks until the last week or so which I have had quite a bit of down time. Unfortunately I saw this review on the day I have had the most down time unluckily for you guys I guess.
William Horrell
Everything You Do Requires A Ticket. They State It Takes 8 Hours Before The Ticket Can Be Read. Price Is Very Good And Same With Value It Just Takes Forever For Anything To Be Done Or Upgraded.
VirMach's Reply:
Customer wanted custom upgrades after purchase, which must be done manually by certain support agents. Most tickets were replied to within 1 to 5 hours.
Fergus Huang
Generally it is stable and the price is extremely affordable. But maybe the RAM is too small I am only able to run Debian 7 X86 without problem. Tried CentOS 6, the yum update is failed, looks like due to memory issue.
Bruce Guo
I'm a heavy VPS user since 2013. I have experienced many vps providers. But with only no more 20$ having a KVM VPS is really exciting. The service of VIRMACH is perfect. Qiuck response, good help, satisfied resolutions.
Andrés Zapata
I've been using their services for a few months... And well, thay aren't the best service providers out there, but they aren't the worst either.
They can do better in support, but they aren't providing bad services.
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