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4.2 / 5 Overall
仕千 李
CN:在我的不懈反馈下,机器给我发货了,质量还是非常不错的,就是客服响应太慢了
EN:After my unremitting feedback, the machine was shipped to me, and the quality is still very good, but the customer service response is too slow
Admin Note: this was initially a 1 star review.
koku ho
black firday 人太多了,工单估计都没有回复。。。
刚续费,ip就不能用了
Yuanfeng LIan
Virmach is best
koku ho
Why can not it be used in china? I just paid . display timeout... reinstall too.
Why 256M(Mon/paid) are Faster than 512M(Year/paid).
create Technical Support ticket 24hour no response....
WHY? WHY?
Dushan Savich
Your servers work, but your billing system is buggy, your system constantly double-charges me for your invoice, and you're not the quickest on your feet to refund the double-charge.
Also limiting one support request per answer would make sense if you would respond to tickets in a timely manner.
Sometimes I may need to add some information I forgot to add originally in the ticket, which might prove to be useful (like traceroute or mtr), and it's not possible to do, because your system does not allow it.
It's not the problem in the user that it takes 5 days for you to reply, or that you never fix your bugs
SYED SADIQ PASHA
I AM USING FROM LONG TIME FEEL GOOD
Chen Yu
我用过几个 VPS。我认为 virmach 是最好和最稳定的服务器。关键是价格低,质量好。
zi ying
Why can't it be used? Display waiting
bin zhang
I have used several VPSs. I think virmach is the best and most stable server. The key is low price and good quality.
clayton young
I've never experienced a more professional and reliable team or company then Virmach.
Very reasonable prices and astonishing communication. Thank you Virmach for letting me experience this company.
Ronda Dillon
fantastic stability. uptime>365!
H dion
Good service and Price is good.
Patrick Bayer
Good service and great customer service response. Price is good.
Solomon Samnuel
I bought a dedicated server and it's taking a week now without service been rendered. I've emailed and dropped ticket and no response. Honestly if anybody can recommend another good vps server. Please drop a comment. I'm exhausted with the lack of response and bad customer service
Lee
No refunds for useless services! What is this going to do? ? ?
LIJUN luo
Your Order Number is: 8741359132 Why doesn't my vps attract my attention MY GOD really?
loren
性价比屠夫推荐2.5刀一个月说实话还不错,看自己是用来干什么用吧
Gabriel Marcoux-Gunter
Reliable and responsive when I needed assistance.
Rasheed Kehinde Adelowo
Service is poor as compared to few years back.
Customer service is Zero percent. It takes average of 48 to 72 hours
before your ticket is attended to. This is really unprofessional of you!
There used to be an online representative that attended
to client but there is none anymore.
i'll rate the overall service ZERO but I'll implore the management
to improve on the services so you won't lose your clients.
Dylan Blackwell
100% trash service. If your looking to get screwed over, and then screwed over again, this is for you!
yao yao
付款了不给用,跑路了?
Admin Note: originally customer left a 1 star review then a duplicate 5 star review. We've removed the 5 star review.
JC Dave Pepugal
Reliable vps provider..
Xiaolong LI
I purchased the standalone service and it's been 5 days and it's still not working properly. Please help me to solve the problem. A ticket has been sent and no one is helping me.