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4.2 / 5 Overall

Jesus Alberto

I have two months with this company, excelent service, very happy.



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xiaoning guo

it's stable.



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novar 233

price is cheap, services are goodhowever, the speed is slow and I know that's why



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basel wael



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David Del castillo

Horrible. Never able to use VPS for what I needed. The set up was a pain. The tech support was not good. Eventually when VPS was up, it later when down again. I considered it a write off. It sucked!NEver ever ever coming back



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Jian Luo



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Tim Grengs

Extremely satisfied with this service. Was up and running instantly.  



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SHAH NIZAM

Slow customer support.. Bad services.. Slow server response.. I want to stay longer.. But sorry.. Just 4 days make me want to cancel my VPS.. My suggestion, before you buy. Please buy this server while you really free and test everything.. So you may got refund.. Goodbye.. :(Note : I already paid other company VPS.. Much more better..

VirMach's Reply:

All of customer's tickets received a response - customer wanted to upgrade disk, which does take longer than general support. There was a temporary network issue that was resolved. Customer may have experienced slow server response due to being over 8000 miles away from the server location selected.


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yunpeng an



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tobias lee



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bas van den bos



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parvez sama

worst service ever i get. vps is the thing with that people are running software. people are buying service to run software in vps. but when something error occurs when we are trying to contact support tream. there is no response at all. whatever is going though on our hand but support is Zero. i would like to rate your customer support is ZERO.

VirMach's Reply:

Customer received a response to all tickets. Customer broke terms of service, which may have temporarily caused an "error" (suspension.) Customer received a refund outside of refund period, out of courtesy.


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Fadi Chamieh

Perfect Ubuntu VM Hosting, superb support and good network, all at a wonderful price. Many thanks to all the people at VirMach!



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Anibal Echeveste

You are a bunch of stupid, useless people.  You are nothing but thieves.

VirMach's Reply:

Customer forgot to cancel dedicated server; expected multiple setup fees and other fees to be waived. Out of courtesy, customer was assisted. Customer again forgot to cancel a custom dedicated server after it was already renewed with the datacenter and was upset, even though given multiple warnings and courtesy refunds/fee waivers in the past.


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Lin Xi



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Weixiong Zhuo

响应太慢!



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Ben Huang

One of the best VPS I've ever used! Offers great speed for a low value! 



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April miller

i was using the more expensive vpn until i heard about this service. it has been great and reliable i am very impressed! and i can now afford to use this and make my business better. thank you!



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Jakub Blaha

No problems at all. Thank you.



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Falko Guttzeit

first impression is very good, performance of dedicated seems to be decent, order process has been hassle free at all, everything works as expected. best regards



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Anna Takahashi

When i click VNC the windows application keeps freezing. I cant access my VPS at all

VirMach's Reply:

Customer's service was suspended for violating our terms of service, therefore, he cannot access the VPS.


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DE WEI CHIU



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Wojciech Mazur

Purchased the vps about an hour ago and it has serious issues with botting. Botting client freezes.

VirMach's Reply:

Customer was assisted in a support ticket in resolving the issue. Customer was later refunded as requested, out of courtesy, even though customer was ineligible for a refund.


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Jesper Gustavsson

Buying three proxy servers two hours ago and they still have not given me them.

VirMach's Reply:

There was a temporary stock shortage; service was delivered within the day.


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arthur abong

Great Service!



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Noaman Ahmed



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sipho pro

HI,NEVER EXPERIENCED SUCH A SERVER BEFORE,IT'S LIKE MY OWN COMPUTER DESKTOP,SERVICES SO FAST AND CONNECTION INSTANT,CONNECTING TO OTHER SERVICES AND WEBSITES SEARCHING,YOU DO EVERYTHING RITE ON THE SERVER ITSELF,THANKS VERY MUCH,I HOPE TO BE WITH YOU FOR YEARS TO COME,YOU ARE REMARKABLE'''.THANKS SO MUCH IT'S REALLY GOOD TO HAVE YOU BY MY SIDE.?



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Vick Singh

First server works really well, love it so far. Thank you.Second server's network speed is ~80Mbps down and ~0.5Mbps Up. It's supposed to be 1Gbps. It's been 4 days and no resolution. No new machine granted in place of the one having issues. Been waiting to migrate but can't until the server is reliable. Support has also been really slow about it.

VirMach's Reply:

Customer's dedicated server had issues with the network cable; this was replaced by the datacenter and the customer credited.


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Muhammad Mulani

I have been with many VPS provider in whole world, but your 'gear' are excellent, good job guys



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Ula NA

Horrible Customer service :(. Almost been 24 Hours and not gotten a respond whats so ever.

VirMach's Reply:

Customer continuously replied to his own ticket, causing longer than normal response times on our support system. Customer expected additional managed support outside of our normal support level. Customer was later suspended for sending out DoS attacks.


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