Name: Cloud VPS & Services
Brand: VirMach
Rating: 4.10 (1311 reviews)

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4.1 / 5 - Average

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tim Arumugam

5min of using not even a single program install and it lags so badly its unusable. Asked for tech support. put a ticket in. asked for operating hours told put a ticket in... what a joke. ask for refund . put a ticket in. Call phone number no answer . please submit ticket.
Chat support can not provide - details of owner, if someone will be at address, time of operation. Sound like time to call consumer affairs and BBB. If not sorted i will contact my bank about this place.
Wish i could provide zero stars

VirMach's Reply:

Our live chat is mainly for general presales questions. We do mention this on the chat. All support requiring account & service changes go through our ticket system.

Most questions will be answered fairly quickly on our ticket system.

Marcel Alfede

Good

伟张

便宜又有性价比的vps

Andre Desbiens

I was sold a "sold out location" and it was only mentioned after the payment has passed. Maybe you want to ask someone before you buy anything here. Now my order is pending and the only way I have to fix this issue is to fill a ticket and wait... This is not going well and I am not really happy right now!

VirMach's Reply:

If a location is listed as "limited stock" it may go out of stock at any time if a large number of orders are placed. In these cases we offer to change your location, wait until space opens up, or receive a full refund.

Unfortunately, while VirMach is expanding extremely quickly, some locations may sell out faster than we can physically restock.

Nick Scott

Great so far. However it would be great to specify a public ssh key for auth, instead of only taking a password.

eric chao

The cheapest VPS seller all over the world

Marat Masalimov

I did not like it !!!! I bought VPS with Usa IP but I could not go to several USA sites that I needed ... I tried to solve the problem with technical support, I created many tickets, I was not given any solutions .. I get the impression that they are working for fuck off .. At the end I was advised to do the cancellation and refund, but it turned out that I also can not do this, although a person from the support told me that I have 24 hours ... Here is such an unpleasant experience of using the services of this site ... The only thing that pleases that took 1 month cheap tariff for verification and whether to run the service as I expected

VirMach's Reply:

We cannot control what other websites decide to do -- they have the right to block any IP address they wish to do. We do have a 7 day refund policy, so if the VPS cannot access the sites you wish due to them blocking access, you can request a cancellation & refund.

Please respond to the ticket and we will assist you with ensuring you receive a refund if you missed the deadline by a few hours, which may be the case.

Andreas Hanly

Superb services and customer service! All fantastic!

Bashir Hasan

Great Service. I used their vps and they provided best services

matthew thurgood

5 stars for getting your bots banned if you are using for gaming!

jay carlo fajarito

the price is cheap but one thing is not good on this hosting. they really too long to accomplish the ticket specially the higher support. like additional DDos Protection IP filtered that can take more than 1 - 2 days of waiting and some vps issue. You replied it and waiting for severals hours for their reply back. so i rate this as 1 star only just for cheap price that is base on my experience and not being a haters on this hosting.