View all the reviews left by our customers, or share your own experience. We have reviews of our website VirMach as well as all sister websites on this page, where all customers are verified and must log in before leaving a review. Each page displays an equal ratio of reviews that add up to the overall average.
4.1 / 5 - Average
Laurence Schinina
Your servers are great. I live in Australia and i still get a high speed connection!
Icynnac
Very reliable services, and it works wonderfully.
Peter Vozel
I've ordered 5 x Windows VPS, so far so good. No complaints about anything.
叶 叶星辰
价格便宜,就是对于亚洲路线不太友好,偶尔经常会连接不上,希望再接再厉,virmach很适合符合新手和中小型企业 刚起来发展使用,希望能继续稳定下去!
Sam Hanna
Not reliable servers and Technical Support. Technical support person's have not time to respond to any tickets. And they are don't care about your business. I have raised many tickets after 23 hours still no response from them. When ever we make call or do live chat support person will say "The only option we have to get in touch with the technical team is via ticket.". Never relay on VIRMACH support team and servers.
VirMach's Reply:
Customer's service was nullrouted/suspended multiple times (and warned/unsuspended in the past) for sending out attacks and spam. Since the datacenter and multiple high-level support agents were involved, and there were multiple cases of abuse, the issue took longer than usual to resolve.
Please understand that customers are responsible for securing their services, especially on an unmanaged dedicated server.
cailiang cai
The cheapest and best company
Chen Keda
Reasonable price, good vps
Yonah Sokol
Pretty happy so far with the windows servers
sun zhihao
The speed of creating the server was very slow. I waited for a few hours. I was very angry. Their customer service did not handle it. They always submitted feedback but nobody took care of me. A bad company.
VirMach's Reply:
Your service was held for a manual review because you used a VPN during the order process. We do warn all customers, right above and below the "Complete Order" button.
"If you do not pass our automated fraud check, your order will take longer to process manually. "
Ronald van Loon
I started service and was running well and no feedback/complaint about disk space. I paid a year in advance. You changed terms & conditions and now each server uses "too much disk space"although it only runs gmail or google spreadsheet program. Everytime my vps get suspended and now one (which I paid for 1 year) has been removed.So if I pay for 1 year in advance, terms from time of closure and not chaned in between and than close down the service
VirMach's Reply:
We do not suspend for using too much disk space. Customer was using an extremely large amount of I/O, and the issue has since been resolved with the customer's service re-instated.
Mohammed Amin
they mess up and server is unreliable but when you let them know that the server has crashed they charge 40 dollars an hour to recover your files effectively holding your files hostage. terrible service and i will be moving my personal account s and business accounts elsewhere now
VirMach's Reply:
While we do take disaster recovery backups free of charge, it does cost about 15 minutes of admin time to locate and manually start the restore process. This is why we publish a $10 rate to receive your backup.
We do not make any profit from these backups.
kec yu
The price is reasonable, and we hope to offer more special packages and quality lines.
Hanns Giese
SIMPLE HAPPY.
Sompod Kormokar
Cheapest Price & Best Service.
ALBERT VILATARSANA
Where can I see the funds I have added?
tom bowditch
Excellent price, excellent support, excellent performance, excellent everything! Couldn't be more happier.
Huang Yu
圣何塞 对于中国用户很友好,不错的服务商。
ANTONIO DUNCAN
Thank You VPS Was Instantly Activated in Fast.
Karyato Hendra
Best cheap vps
Asiri Nuwan
Using over 3 years,
* Reliable,
* Very Cheap prices,
* Excellent customer service,
Yokesvaren Sunderasen
so far...ok...im satisfied...
ADRIAN LIENDO
Security Perfect !!
blessiing great
great service good people
zhaofei li
I hope to provide more language services for China, thank you
Nicola Di Giacomo
I rent an SSD16 VPS it worked almost fine for 3-4 days, after even if I had the CPUs under 50% and the ram at 12GB on 16GB the machine was always offline. after a week that I try to solve the problem, I opened 1 million tickets but to date the problem is not solved and the only reply I receive is that they will answer me and they will solve shortly... This shortly is going on from 1 week. Absolutely not recommended!!!