Name: Cloud VPS & Services
Brand: VirMach
Rating: 4.10 (1311 reviews)

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4.1 / 5 - Average

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SHE OKD

Cheap and stable! Waiting for next Black Friday XD

Laurence Schinina

Your servers are great. I live in Australia and i still get a high speed connection!

Eikka juuu u

Peter Vozel

I've ordered 5 x Windows VPS, so far so good. No complaints about anything.

tim Arumugam

5min of using not even a single program install and it lags so badly its unusable. Asked for tech support. put a ticket in. asked for operating hours told put a ticket in... what a joke. ask for refund . put a ticket in. Call phone number no answer . please submit ticket.
Chat support can not provide - details of owner, if someone will be at address, time of operation. Sound like time to call consumer affairs and BBB. If not sorted i will contact my bank about this place.
Wish i could provide zero stars

VirMach's Reply:

Our live chat is mainly for general presales questions. We do mention this on the chat. All support requiring account & service changes go through our ticket system.

Most questions will be answered fairly quickly on our ticket system.

Joshua Dean

Worst fucking service i have ever had the misfortune of giving my money to.

i received an email that says im using to much I/O and to avoid suspension i must upgrade my services. So i pay to upgrade my fucking server and then guess what they still fucking suspend my damn service and refuse to give me access to any of my files that i need.

If support refuses to give access i will be opening tickets with my bank so they rip back every penny i sent to these worthless sons of bitches

VirMach's Reply:

Your service is using approximate 4 to 30 times the appropriate amount of disk operations. Disks are shared in virtual environments, so while we can allocate you a certain amount of disk space, we do not currently have any appropriate method of limiting your disk operations. You are using up to 30x more disk operations than your share of disk space. You did upgrade your package, which may help when the number is less extreme, however, you will most likely need the high I/O option as well.

We would also recommend a dedicated server if you require a physical disk to run intensive disk operations.

Andre Desbiens

I was sold a "sold out location" and it was only mentioned after the payment has passed. Maybe you want to ask someone before you buy anything here. Now my order is pending and the only way I have to fix this issue is to fill a ticket and wait... This is not going well and I am not really happy right now!

VirMach's Reply:

If a location is listed as "limited stock" it may go out of stock at any time if a large number of orders are placed. In these cases we offer to change your location, wait until space opens up, or receive a full refund.

Unfortunately, while VirMach is expanding extremely quickly, some locations may sell out faster than we can physically restock.

叶叶星辰

价格便宜，就是对于亚洲路线不太友好，偶尔经常会连接不上，希望再接再厉，virmach很适合符合新手和中小型企业刚起来发展使用，希望能继续稳定下去！

Chen Keda

Reasonable price, good vps

Marat Masalimov

I did not like it !!!! I bought VPS with Usa IP but I could not go to several USA sites that I needed ... I tried to solve the problem with technical support, I created many tickets, I was not given any solutions .. I get the impression that they are working for fuck off .. At the end I was advised to do the cancellation and refund, but it turned out that I also can not do this, although a person from the support told me that I have 24 hours ... Here is such an unpleasant experience of using the services of this site ... The only thing that pleases that took 1 month cheap tariff for verification and whether to run the service as I expected

VirMach's Reply:

We cannot control what other websites decide to do -- they have the right to block any IP address they wish to do. We do have a 7 day refund policy, so if the VPS cannot access the sites you wish due to them blocking access, you can request a cancellation & refund.

Please respond to the ticket and we will assist you with ensuring you receive a refund if you missed the deadline by a few hours, which may be the case.

cailiang cai

The cheapest and best company

Ronald van Loon

I started service and was running well and no feedback/complaint about disk space. I paid a year in advance. You changed terms & conditions and now each server uses "too much disk space"although it only runs gmail or google spreadsheet program. Everytime my vps get suspended and now one (which I paid for 1 year) has been removed.So if I pay for 1 year in advance, terms from time of closure and not chaned in between and than close down the service

VirMach's Reply:

We do not suspend for using too much disk space. Customer was using an extremely large amount of I/O, and the issue has since been resolved with the customer's service re-instated.