Name: Cloud VPS & Services
Brand: VirMach
Rating: 4.10 (1311 reviews)

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4.1 / 5 - Average

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yang yu

virmach主要是价格便宜，是mjj的首选。虽然价格比不上毛子的3元机，但是8元一个月我还是能接受。稳定性那些还不错。不过最近墙的厉害，我的ssr全部被墙了，换ip太贵了，还不如重新买。缺点还是很多，网络波动很大，主要是与国内连接，网速基本上才20k/s，太慢了，一个月用的流量不到1G。希望能优化一下与中国的连接速度。其次还希望能上一些更便宜的特价机，比如5g硬盘，100g流量，128m内存的

vir liu

VirMach is the best.

入间同学

速度真的很差几乎就不能响应而且审阅真的太慢了几乎一天左右

VirMach's Reply:

Unfortunately, our connection to China will always be only the best it can considering it is not in an optimal geographic location.

China carriers are also seemingly being pushed out of the US so it is more difficult to make agreements. For example we tried improving connection with China Telecom, but due to recently BGP hacks it seems that they can no longer do business in Los Angeles.

hussain alawaji

Will customers be compensated for wasting time?

VirMach's Reply:

Customer was on a service that faced hardware failure, more specifically involving the RAID controller/disks. All hardware at some point may unfortunately face this issue.

When RAID arrays are involved, it takes a long time to rebuild the data and of course the preservation of data is most important to us. Customer was provided a free service replacement as well as a copy of his recovered data on another VM.

Customer stated he does not want assistance with data recovery and wants to cancel his service. Later, he asked for compensation and wrote this review. I believe the customer then realized we did provide the replacement service and I believe the issue was resolved.

John Zhang

Cheap and stable ISP. I have several services hosted by VirMach.

Bauz Doncan

very slow support response. shit sucks.

VirMach's Reply:

Customer requested technical support using a billing/sales ticket from July 2019 (almost a year ago.) Therefore ticket was not sorted properly and customer received a late response.