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Cannot get any support during "open" hours. System says phone services only available from 9am EST to 5pm EST (it is currently 1pm EST and NO RESPONSE)Ticket service is not responsive, not able to submit a ticket.Unable to log in to my VPS - this is what I need help with.
The service I have received so far is appalling, terrible, horrendous. I was allocated a VM which apparently is sending out spam and for this reason, it is blocked. I have been batting emails back and forth with support, but to no avail. Should have gone to another service provider. Very disappointed. Would not be recommending it.
I've been incredibly impressed with the VMS offerings- not only are they affordable, but they JUST WORK. Contacting support has been incredibly painless, and anything I've asked for has been handled quickly and professionally.I'm quite happy with VMS as a VPS hosting provider, and will certainly be looking to them for future needs. Thank you!