View all the reviews left by our customers, or share your own experience. We have reviews of our website VirMach as well as all sister websites on this page, where all customers are verified and must log in before leaving a review. Each page displays an equal ratio of reviews that add up to the overall average.
4.1 / 5 - Average
Paul Michael
They offer free full package Minecraft servers with a lot of perks you wouldn't necessarily think you would get (a FREE voice server, premium support). Amazing. There is no lag on the server. Gameplay is very smooth. You get all of this hosted on premium hardware. Good job! You deserve every client you get. :)
h h
I cannot receive the verification email in my mailbox.
Every time a ticket is submitted, it is a perfunctory response, and finally an angry response to multiple tickets. my account is marked as problematic.
cloudgc 888
If there is any problem with your IP, even if it is completely unable to connect, no one will any technical documents or priority support, i already open ticket almost 2 days.
so if you want good support service, don't choose virmach.
This is the worst experience ever had before.
c j
I order and payment for many hours . but still now i didnt get my service too,anybody here?
wisdom
I don't want to give a star if it's not for the evaluation. The customer service answered the question only to give a link to the knowledge base, and the answer of the knowledge base could not solve the problem. Then when I wanted to continue to ask, the customer service thought that I was adding work for him and ridiculed me. This is the worst experience I've ever had before.
xiaoli zhao
can't understand why need to send a TK for changing email address? why?
jco
Worst support ever!
Every time I submit a report, I only get a short dull reply.
Lately, I requested to migrate my VPS to another location they said it's done, but I'm still on the same site. I even paid for that.
I submitted a report about their migration, and until now, no feedback was made. I don't know if they really care about their customers or just for the money.
I won't renew my subscription to them!
VirMach's Reply:
Hello,
The migration was completed as requested. You started spamming multiple tickets about other tickets that referenced other tickets. For some reason you adamantly believed you weren't migrated, even though you were, and you had difficulty understanding the concept of geolocation. You were provided with multiple answers that were quite thorough, so I'm honestly not sure why you think otherwise.
Tyrell Wellick
The support is a living hell.
Really, you get what you pay for, If you purchase a extremely cheap and small VM, don't expect the support to reply quick, even if "quick" means exactly no responce in 10 hours.
VirMach's Reply:
Unfortunately in a specific case like yours where malware/abuse was involved it does take longer than usual to contact a system administrator who can assist you.
For general support, you would receive a much quicker response.
rerhr efefrefg
thanks for provide this great slot for all the users here.
very appreciated!
JT C
cheap and stable service,use multithreading software download files from Seattle to China,download speed can reach 60~80Mbps
superstar
Very nice company and host, there is faster network speed and cheaper price than many companies.
William Smith
I highly recommend using this service, not only is it affordable but the service is great!
alan fans
Why? Why did the service stop again this time? I didn't do anything special.
Nat Taylor
VirMach has been an incredible value in my experience. One the few rare occasions when I've had issues they resolved them quickly, and performance and stability are excellent.
David Breach
I've had a couple minor downtimes, but nothing serious, and over the span of a good few months now. Running a remote connection to a virtual linux machine which seems a bit laggy on connection quality, but then I'm using the cheapest package so I won't judge. For what it costs, definitely more than happy with the product and service.
Victor Lane
Have a small VPS I use for VPN purposes with VirMach for the past year. Exceptional quality for the price!
Evan campbell
Well you guys did everything I asked for (including adding the new script installer :D) I love the service and will post a link recommending you on my blog www.projex475.ga I hope you never go out of business <3
Liu Shili
Service is good, but inequality treaties, and forced consumption make it hard to understand that it's the work of a large company!
noel potenciano
I love the kvm,,, using debian 9 64 bit stretch,,,,, , very excellent campany i ever expirience........ Thanks virmach..........
Jason Adiwijaya
I am a Minecraft Server Owner, And I really appreciate the support team, They can even response within 1-2 hours.. That's amazing! And they provide Good Specs at Low Price, That's what's people been searching these times.So, I think this is the perfect choice for a perfect hosting.
Sam
Fantastic, simple, and reliable service for over a year now. Unbelievably good value on their VPS sales as well.
Luis brayan Corona Gutierrez
Es un excelente vps, buenos precios e increibles conexiones, me gusto mucho, aprecio la vps!
Lars Dorn
I have been using your servers for several months and am very happy with your service and support
Black Jasmine
good job so far.
Questions are answered very quickly. Technical supports are nice. And the price is affordable.
Used for almost 2years.
Hope servers located in Japan.
lau steve
am very happy with Virtual Machine Solutions LLC.Case they have The stable system and funny processing flow are really great.
Douglas Tan
I paid for 1 full year of VPS subscription. I can't access certain website because my VPS is hosted in US and the website prohibits visitor from US. In August, I paid to migrate my VPS from US to Germany. According to Syed, it is done and a new IP address was given. However, i still cannot access the website. From August till now, there is nothing Virmach can do and nothing has been done to assist me. My subscription will expire in Feb 2017. I have many months to go. So from Aug 2016 to Feb 2017, I am not given any refund and there is no resolution. Check my record, I did not provide false information, no information or uses profanity. You can choose not to publish my experience with your services in this review site but you can't stop me from publishing in all the review sites that I can find in the internet. I choose to do it here so you have a chance to carry out damage control while you still can. My IP Address with Virmach is 50.3.86.9
Fabricio Lima
I can not talk too much because I'm not using it, but I'm waiting for confirmation of payment to see if your system will suit me well.Grateful.
Anser Quraishi
I like the good prices.
Sometimes it takes multiple tries to get my issue fixed, but all in all, stable services.