View all the reviews left by our customers, or share your own experience. We have reviews of our website VirMach as well as all sister websites on this page, where all customers are verified and must log in before leaving a review. Each page displays an equal ratio of reviews that add up to the overall average.
4.1 / 5 - Average
Hugo Valent
cheap but terrible service, with poor technical support. Among the many issues with Virmach, the fact that the company asks you for your admin password in plaintext for tech support is mind-blowing and horribly unsafe.
John Mark Gabriel Caguicla
Food 200$
Rent 800$
VirMach Servers $4300
Utility $150
someone who is good at the economy please help me budget this. my family is dying
johngko wang
28 days after placing the order, the server IPMI could not be connected and the operating system could not be installed. A month was wasted when the server was placed. No one solved the problem by contacting customer service many times! I'm disappointed.
lufei lyyrn
This is the worst service company I've ever met. There's nothing worse than this one
Just collect money, do not open the server, no customer service, no background, no link to apply for refund.
Jonathan Sum
I revoke my statement i been having billing issue over a machine that is to have data recovery i still get billed for it even thou i cant use it. now all my services are suspended because its all on 1 invoice and support is merging my ticket to an old one what is not even being looked at. i will change my review when they treat me better
Admin Note: originally there was a 4 star review, and then a second 1 star review. We've merged the reviews and kept the 1 star most recent review. Original review can be found below.
1. Basically if anyone needs hosting i refer Virmach sadly while covid there support is slow but its understandable with the current world situation. and to get emergency support with here phone number is a dead end no one is there to answer. so if something epicly bad happens your onyl resorted on support tickets at the time being till this covid stuff ends....
兰特 杜
The server hasn't been opened after paying for most of the day.. What service is this
clayton young
I've never experienced a more professional and reliable team or company then Virmach.
Very reasonable prices and astonishing communication. Thank you Virmach for letting me experience this company.
Asiri Nuwan
best VPS I have ever used. low cost and very very stable 100% up time.
customer service also in a level
Rasheed Kehinde Adelowo
Service is poor as compared to few years back.
Customer service is Zero percent. It takes average of 48 to 72 hours
before your ticket is attended to. This is really unprofessional of you!
There used to be an online representative that attended
to client but there is none anymore.
i'll rate the overall service ZERO but I'll implore the management
to improve on the services so you won't lose your clients.
Yelly Hornby
Yes, VirMach is the product provider that I have found for so long, "stable service, cheap price, technical clearance". I have never encountered a VPS with a low price but a great service like VirMach. The experience used is still very good. But I think it may be due to various reasons. The policy of replacing IP always makes me careful and careful before starting a service. I think I can try to change this policy about ip, thank you!
Rasheed Kehinde Adelowo
Great service at pocket friendly rate!
Apart from your slow response time you need to work on, i'll rate your overall service 100%.
Keep the good job going...
mohamad sakour
The services are great, but the old customers must be taken into consideration
Al Fakoor
I really appreciate it:
- as budget and economy as claimed.
- fine control with VNC and Rescue disk
Usman Sanawar
One of the worst customer support and service I've ever used.
Really disappointed and will definitely stop using their service.
Roberto Macfie
excellent customer service, they solved my problem super fast and thanks to them my application and server returned to normal without any problem or data loss.
Attn:
Roberto Macfie - KL4NE
Arun kumar
customer service is very slow. we can't prohibit this kind of service as a 2 year customer this is shame to say form me .. poor service
ricky bird
Im a computer noob never but i never feel stupid asking a question if im having any issues and ive only sppoken to one person in a chat help window but it was both amusing and helpful =]
November Terra
Fantastic service. Tickets have been responded to quickly and professionally. Great prices too, have recommended Virmach to many friends.
Qing Guo
The service is very stable among low-price vps providers, and there is no one.
korsen Liu
have used several virmach services,mainly for vpn and scripts.
Awesome service and great price.
Tseng Kevin
I'm using BF-SPECIAL-2019 BlackFriday deal and it has been absolutely wonderful so far. No complaints. Great provider! ????????????
Jackson Mtunguja
I was stop to use virmach almost two weeks now,so can you help me I don't want to use virmach,pls
Cloud Ru
Годный хостинг. Года 3 уже пользуюсь, оплата пейпал автоматом, падало только один раз, когда навернулось пол европы. Просто заказал виртуалку и забыл, держу на ней прокси.
学锦 胡
The root/administrator password could not be changed. The virtual server might not be Linux or the partition layout may be unreadable.
VirMach's Reply:
Some older versions or custom ISO, or if you have ISO mounted, as well as some other rare situations, may result in that. You can consider contacting our support for assistance in this case.
BISWA MALLA
The service I have received so far is appalling, terrible, horrendous. I was allocated a VM which apparently is sending out spam and for this reason, it is blocked. I have been batting emails back and forth with support, but to no avail. Should have gone to another service provider. Very disappointed. Would not be recommending it.
Vinh Huynh The
I need a feature auto stop my vps when comming to exceed bandwith
Emile Bronkhorst
Virmach Service Score: 10/10I started using Virmach services a little over a month ago and I have nothing to say but how delighted I am with the service I am receiving. The speed of their products, availability, setup times (where necessary) and most importantly their customer service has been nothing short of outstanding. I have gone from the $25 VPS's to the managed dedicated servers and will no doubt be ordering + referring other users to this fantastic service. Recommend to anyone. Customer service: A++Setup time: A++Affordability: A++Thank you Virmach, Syed and Others, feel free to use the review on the website.
Keifer Smith
I have to say I appreciate all the help I have received at a relatively quick time. The support is amazing at what they do and help do everything they can to make sure you are happy. I am a very happy customer and proud server owner of PLAYCS.IN which runs flawlessly with the $25USD VPS Plan for Minecraft. I run large world edit commands and large chunk loading at once and this server has enough power to do the large commands with little to no lag! I strongly recommended VPSCraft for your minecraft needs!Prices are extremely worth every service you get! Get your server here! By: Vestlr