View all the reviews left by our customers, or share your own experience. We have reviews of our website VirMach as well as all sister websites on this page, where all customers are verified and must log in before leaving a review.
4.1 / 5 - Average
Auburn Alexis
Great service for a great price. I've been using them for months and haven't had any issues.
cloudgc 888
If there is any problem with your IP, even if it is completely unable to connect, no one will any technical documents or priority support, i already open ticket almost 2 days.
so if you want good support service, don't choose virmach.
This is the worst experience ever had before.
XIANGJIE CUI
It is the worst experience that I have when it is hard for me to contact the company for help when my service is being canceled by the company. I don't know the reason why this happens and there is not any information sending to me. I would never use the VIRMACH any more and I have already changed to Cloundcone which is better and more stable than VIRMACH. I would also argue that let anyone that I know does not use this. I just so sad about it and want to comment it expressing my emotion.
VirMach's Reply:
You created a ticket with us and then closed it yourself before receiving a response. You did not contact us afterward. Of course, we cannot assist you if the only ticket where you contacted us is closed by you. When it is closed, it is closed.
Jonathan Serbirow
btw im still waiting for the first vps i bought to become active, already waited 2 days
Flavius Cosmin
horrible experience, they declined refunding, I got my refund going directly to PayPal, now they refuse to delete my account and they are infringing on my digital rights, I am a member of the European Union and I will make a complaint about this violation in regards to GDPR, hopefully they will get a massive fine.
Miquel J Pavon Besalu
More one year working with VPS Virmach and only can say is very stable and always work well. Thanks.
Tu Young
Unreliable payment system caused server to be terminated and removed.
I chose Alipay as payment and selected auto-payment as an option, but the autopayment clearly did not work which left my server unpaid and terminated.
Yelly Hornby
Yes, VirMach is the product provider that I have found for so long, "stable service, cheap price, technical clearance". I have never encountered a VPS with a low price but a great service like VirMach. The experience used is still very good. But I think it may be due to various reasons. The policy of replacing IP always makes me careful and careful before starting a service. I think I can try to change this policy about ip, thank you!
Z C
It boasts reasonable price and relatively stable service.I mainly use vps to setup a trans-border tool and it runs well.No shutdown,no out-of-service.
HVENetworks
The cheapest and best company I've worked with. Support is quite fast, even for the limited support options. Everything is automated and really easy to use.
al-hamid robaabi
i am a virmach user few years
i have some vps servers
service prices is too acceptable
service quality is too acceptable
support team is great
i really became happy with virmach
Evan Nguyen
Up to this point, I have had no real issues with my dedicated server. However, that changed when our customers started notifying us of an application outage.
I immediately contacted support and the Jr System Admin replied and told me the outage is fixed. The problem is he did not read my profile and the location of my server and presume it was resolved. I had to tell him to check again and he finally realized he reported the wrong status.
Right now, he and Virmach has yet to provide me with a status update and an ETA to resolve.
VirMach, please fix this ASAP. This disruption has made it clear that I need to find another potential provider.
Nicholas Kirimi
Cheap and reliable.It meets my needs.
However the fraud detecting service is annoying.Every time am making a genuine purchase it flags my order.This is annoying and frustrating
lau steve
am very happy with Virtual Machine Solutions LLC.Case they have The stable system and funny processing flow are really great.
Moin Uddin Ahmed
Service is good enough. I love their services. i have renewed all the services for 2nd year!!
Rafael Fiori
Great service with a superb support, i do recommend it to all my contacts. Keep the good work!
Keifer Smith
I have to say I appreciate all the help I have received at a relatively quick time. The support is amazing at what they do and help do everything they can to make sure you are happy. I am a very happy customer and proud server owner of PLAYCS.IN which runs flawlessly with the $25USD VPS Plan for Minecraft. I run large world edit commands and large chunk loading at once and this server has enough power to do the large commands with little to no lag! I strongly recommended VPSCraft for your minecraft needs!Prices are extremely worth every service you get! Get your server here! By: Vestlr
Selma Alukolo
Kindly canceled payment routed to my account, I do not have contract with u, it was just a once off payment,
Vong Lon
Reasonable price, good vps, any issues all resolve from tech support..
ricky bird
Im a computer noob never but i never feel stupid asking a question if im having any issues and ive only sppoken to one person in a chat help window but it was both amusing and helpful =]
Kate Lin
The support is not good, but I'm satisfied with the low price.
VirMach's Reply:
Hi,
You never contacted our support. Perhaps you replied to a no-reply email? I've also attempted to look you up on chat and cannot find anything either.
Reny LIN
mine is assigned with an unreachable IP by default, if wanna change ip, I have to pay another $ T_T poor thing
Michael C
Extremely affordable, good service, great UI and control panel, reliable machines.
schroedinger
So far VirMach is one of the Best US Server Provider/Hoster that I know of.
Especially their Prices are really Good considering what they offer.
BISWA MALLA
The service I have received so far is appalling, terrible, horrendous. I was allocated a VM which apparently is sending out spam and for this reason, it is blocked. I have been batting emails back and forth with support, but to no avail. Should have gone to another service provider. Very disappointed. Would not be recommending it.
Vinh Huynh The
I need a feature auto stop my vps when comming to exceed bandwith
Emile Bronkhorst
Virmach Service Score: 10/10I started using Virmach services a little over a month ago and I have nothing to say but how delighted I am with the service I am receiving. The speed of their products, availability, setup times (where necessary) and most importantly their customer service has been nothing short of outstanding. I have gone from the $25 VPS's to the managed dedicated servers and will no doubt be ordering + referring other users to this fantastic service. Recommend to anyone. Customer service: A++Setup time: A++Affordability: A++Thank you Virmach, Syed and Others, feel free to use the review on the website.
lo
Cheap and quick
no downtime experienced
Good support even with cheap plans !