View all the reviews left by our customers, or share your own experience. We have reviews of our website VirMach as well as all sister websites on this page, where all customers are verified and must log in before leaving a review. Each page displays an equal ratio of reviews that add up to the overall average.
4.1 / 5 - Average
Auburn Alexis
Great service for a great price. I've been using them for months and haven't had any issues.
johngko wang
28 days after placing the order, the server IPMI could not be connected and the operating system could not be installed. A month was wasted when the server was placed. No one solved the problem by contacting customer service many times! I'm disappointed.
Shawn F
I would edit my last review or respond to the reply but this site won't allow me to.
In addition to my review. I emailed them for a refund on day 5 of my annual service. According to their policy I would be allowed a refund if I requested one within 7 days of starting a service. I was not aware of their refund policy, which is why I sent an email and even asked for a refund for 11 months out of a 12 month service that clearly was not going to work for me.
I became aware of this policy when the CEO Soheil told me about it while he was arguing with me how everything is my fault and explaining to me why they have no interest in refunding me, and why it doesn't make sense to refund me. After I realized I was actually right to ask for a full refund and I asked for one on day 5 I was denied again even though it's their policy to give me a full refund. Soheil the CEO seems to be making up excuses and finding new was to deny me a refund at all costs. I think it's an ego thing at this point. He also says they will help me determine how the VPS was hacked, but every time I ask all they say is the PW is too easy to hack. From what I can see of my VPS, there is no signs of it being hacked, nor have I downloaded anything at all.
Jeannette Castillo
Support went downhill and arrogant lately.
Server not accessible via account dashboard, solusvm, SSH, VNC.
And support wants me to answer the questions
1. "Have you tried booting the VPS? What were the results?"
- So how can you rebbot if you cant access the server?
2. "Did you modify any settings before this issue?"
- No
3. "Is your service online status? If so, do you see anything on VNC, or what error do you see on VNC?"
- Its not accessible thats why you cant see the status in dashboard. Because its not even accessible via dashboard. It was not also accessible in VNC.
Now server is online and shows its down/no traffic from the graph during the two we reported in the ticket.
Maybe its time to start looking elsewhere for our 19 services.
Z C
It boasts reasonable price and relatively stable service.I mainly use vps to setup a trans-border tool and it runs well.No shutdown,no out-of-service.
JORGE MORIENTES PEREZ
DOY 1 ESTRELLA, pero ojala pudiera ser cero. Me da muchos errores al intentar acceder a mi VPS, ahora por ejemplo, no tengo acceso, estuve haciendo una cosa en mi VPS y sufrí una caída, me decía intentando recuperar conexión, llevo 15 minutos y no puedo acceder, si fuese algo importante estaría sufriendo, pero ya esto me ha pasado muchas veces. No cambio de VPS porque solo 1 archivo me funciona aquí, pero buscare otro VPS viable antes de pagar la siguiente mensualidad, esta web da pena el servicio que ofrece.
Yelly Hornby
Yes, VirMach is the product provider that I have found for so long, "stable service, cheap price, technical clearance". I have never encountered a VPS with a low price but a great service like VirMach. The experience used is still very good. But I think it may be due to various reasons. The policy of replacing IP always makes me careful and careful before starting a service. I think I can try to change this policy about ip, thank you!
Rasheed Kehinde Adelowo
Great service at pocket friendly rate!
Apart from your slow response time you need to work on, i'll rate your overall service 100%.
Keep the good job going...
al-hamid robaabi
i am a virmach user few years
i have some vps servers
service prices is too acceptable
service quality is too acceptable
support team is great
i really became happy with virmach
HVENetworks
The cheapest and best company I've worked with. Support is quite fast, even for the limited support options. Everything is automated and really easy to use.
Simon Oakes
Servers themselves are very decent with high uptime, however what lets this company down is their support doing simple things like RDNS changes. This is not the first time this has happened over multiple years i've been with them. Anyone doing support should always send their workings to the customer to confirm that "its really been done" and not just guess and throw out comments that its a "propagation" issue without actually checking themselves i.e. check directly against the authoritative dns servers for that range and confrim the change has taken place. This bypass any sort of dns propagation around the internet. The other downside is still after I don't know how many years, they still do not have IPv6 support in 2020. Real shame and let down here. I still would suggest them to anyone if they want a reliable VPS, decent performance and good price but not worried about being future proofed or need to use/care about support then this company is good.
学锦 胡
The root/administrator password could not be changed. The virtual server might not be Linux or the partition layout may be unreadable.
VirMach's Reply:
Some older versions or custom ISO, or if you have ISO mounted, as well as some other rare situations, may result in that. You can consider contacting our support for assistance in this case.
Vong Lon
Reasonable price, good vps, any issues all resolve from tech support..
lo
Cheap and quick
no downtime experienced
Good support even with cheap plans !
Kate Lin
The support is not good, but I'm satisfied with the low price.
VirMach's Reply:
Hi,
You never contacted our support. Perhaps you replied to a no-reply email? I've also attempted to look you up on chat and cannot find anything either.
Keifer Smith
I have to say I appreciate all the help I have received at a relatively quick time. The support is amazing at what they do and help do everything they can to make sure you are happy. I am a very happy customer and proud server owner of PLAYCS.IN which runs flawlessly with the $25USD VPS Plan for Minecraft. I run large world edit commands and large chunk loading at once and this server has enough power to do the large commands with little to no lag! I strongly recommended VPSCraft for your minecraft needs!Prices are extremely worth every service you get! Get your server here! By: Vestlr
ricky bird
Im a computer noob never but i never feel stupid asking a question if im having any issues and ive only sppoken to one person in a chat help window but it was both amusing and helpful =]
Michael C
Extremely affordable, good service, great UI and control panel, reliable machines.
schroedinger
So far VirMach is one of the Best US Server Provider/Hoster that I know of.
Especially their Prices are really Good considering what they offer.
Vishnu Nathan
Plz update windows os fast i need to the windows but now no windows os so pls fastly add the windows os
Erick Torres
Great service and really cheap, im very glad, is adaptable to any needs.
Gran servicio, es realmente económico y adaptable a cualquier necesidad.
Cloud Ru
Годный хостинг. Года 3 уже пользуюсь, оплата пейпал автоматом, падало только один раз, когда навернулось пол европы. Просто заказал виртуалку и забыл, держу на ней прокси.
Tseng Kevin
I'm using BF-SPECIAL-2019 BlackFriday deal and it has been absolutely wonderful so far. No complaints. Great provider! ????????????
korsen Liu
have used several virmach services,mainly for vpn and scripts.
Awesome service and great price.
BISWA MALLA
The service I have received so far is appalling, terrible, horrendous. I was allocated a VM which apparently is sending out spam and for this reason, it is blocked. I have been batting emails back and forth with support, but to no avail. Should have gone to another service provider. Very disappointed. Would not be recommending it.
Vinh Huynh The
I need a feature auto stop my vps when comming to exceed bandwith
Emile Bronkhorst
Virmach Service Score: 10/10I started using Virmach services a little over a month ago and I have nothing to say but how delighted I am with the service I am receiving. The speed of their products, availability, setup times (where necessary) and most importantly their customer service has been nothing short of outstanding. I have gone from the $25 VPS's to the managed dedicated servers and will no doubt be ordering + referring other users to this fantastic service. Recommend to anyone. Customer service: A++Setup time: A++Affordability: A++Thank you Virmach, Syed and Others, feel free to use the review on the website.
Reny LIN
mine is assigned with an unreachable IP by default, if wanna change ip, I have to pay another $ T_T poor thing