View all the reviews left by our customers, or share your own experience. We have reviews of our website VirMach as well as all sister websites on this page, where all customers are verified and must log in before leaving a review. Each page displays an equal ratio of reviews that add up to the overall average.
4.1 / 5 - Average
Vedant Goel
Live chat is quick, usually get help in less than 24 hours.VPS runs smoothNo Complaints from my customers who buy from me.Its just Great.
John Mark Gabriel Caguicla
Food 200$
Rent 800$
VirMach Servers $4300
Utility $150
someone who is good at the economy please help me budget this. my family is dying
Wang
It would be better if I could re-select the location with the same price when my annually service is expiring. Because I want to experience the difference between different locations. (Press YES ↘)
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如果能在年付到期时以之前的价格和配置重新购买/选择地点的话就更好了。因为我想体验不同位置的区别。（你懂的）
兰特 杜
The server hasn't been opened after paying for most of the day.. What service is this
johngko wang
28 days after placing the order, the server IPMI could not be connected and the operating system could not be installed. A month was wasted when the server was placed. No one solved the problem by contacting customer service many times! I'm disappointed.
lufei lyyrn
This is the worst service company I've ever met. There's nothing worse than this one
Just collect money, do not open the server, no customer service, no background, no link to apply for refund.
Jeannette Castillo
Support went downhill and arrogant lately.
Server not accessible via account dashboard, solusvm, SSH, VNC.
And support wants me to answer the questions
1. "Have you tried booting the VPS? What were the results?"
- So how can you rebbot if you cant access the server?
2. "Did you modify any settings before this issue?"
- No
3. "Is your service online status? If so, do you see anything on VNC, or what error do you see on VNC?"
- Its not accessible thats why you cant see the status in dashboard. Because its not even accessible via dashboard. It was not also accessible in VNC.
Now server is online and shows its down/no traffic from the graph during the two we reported in the ticket.
Maybe its time to start looking elsewhere for our 19 services.
Arun kumar
customer service is very slow. we can't prohibit this kind of service as a 2 year customer this is shame to say form me .. poor service
Rasheed Kehinde Adelowo
Great service at pocket friendly rate!
Apart from your slow response time you need to work on, i'll rate your overall service 100%.
Keep the good job going...
JORGE MORIENTES PEREZ
DOY 1 ESTRELLA, pero ojala pudiera ser cero. Me da muchos errores al intentar acceder a mi VPS, ahora por ejemplo, no tengo acceso, estuve haciendo una cosa en mi VPS y sufrí una caída, me decía intentando recuperar conexión, llevo 15 minutos y no puedo acceder, si fuese algo importante estaría sufriendo, pero ya esto me ha pasado muchas veces. No cambio de VPS porque solo 1 archivo me funciona aquí, pero buscare otro VPS viable antes de pagar la siguiente mensualidad, esta web da pena el servicio que ofrece.
long long
The speed of the network during the day is still quite satisfactory, but the speed of the Internet is very bad at around 20 o'clock in China, and I hope to improve. High cost performance
Roberto Macfie
excellent customer service, they solved my problem super fast and thanks to them my application and server returned to normal without any problem or data loss.
Attn:
Roberto Macfie - KL4NE
Usman Sanawar
One of the worst customer support and service I've ever used.
Really disappointed and will definitely stop using their service.
Al Fakoor
I really appreciate it:
- as budget and economy as claimed.
- fine control with VNC and Rescue disk
Asiri Nuwan
best VPS I have ever used. low cost and very very stable 100% up time.
customer service also in a level
mohamad sakour
The services are great, but the old customers must be taken into consideration
Simon Oakes
Servers themselves are very decent with high uptime, however what lets this company down is their support doing simple things like RDNS changes. This is not the first time this has happened over multiple years i've been with them. Anyone doing support should always send their workings to the customer to confirm that "its really been done" and not just guess and throw out comments that its a "propagation" issue without actually checking themselves i.e. check directly against the authoritative dns servers for that range and confrim the change has taken place. This bypass any sort of dns propagation around the internet. The other downside is still after I don't know how many years, they still do not have IPv6 support in 2020. Real shame and let down here. I still would suggest them to anyone if they want a reliable VPS, decent performance and good price but not worried about being future proofed or need to use/care about support then this company is good.
Erick Torres
Great service and really cheap, im very glad, is adaptable to any needs.
Gran servicio, es realmente económico y adaptable a cualquier necesidad.
Cloud Ru
Годный хостинг. Года 3 уже пользуюсь, оплата пейпал автоматом, падало только один раз, когда навернулось пол европы. Просто заказал виртуалку и забыл, держу на ней прокси.
Brady Turner
Amazing services and help when needed. Syed A. has helped me with 3 separate tickets and done an outstanding job every time. So far very satisfied with the services overall and support I have received.
Tseng Kevin
I'm using BF-SPECIAL-2019 BlackFriday deal and it has been absolutely wonderful so far. No complaints. Great provider! ????????????
korsen Liu
have used several virmach services,mainly for vpn and scripts.
Awesome service and great price.
George Ostroz
Initial set-up took few seconds, vps was up hassle-free. IP-change request done on a quick and professional basis. Never experience any downtime or lag. Great service for a great price.
Qing Guo
The service is very stable among low-price vps providers, and there is no one.
Jackson Mtunguja
I was stop to use virmach almost two weeks now,so can you help me I don't want to use virmach,pls
Francisco Renteria
Cannot get any support during "open" hours. System says phone services only available from 9am EST to 5pm EST (it is currently 1pm EST and NO RESPONSE)Ticket service is not responsive, not able to submit a ticket.Unable to log in to my VPS - this is what I need help with.
VirMach's Reply:
Customer created a ticket because he could not locate a visible button on the screen. Customer received a response within 3 hours.
alexandru dumitriu
It's very slow... barely usable...
Sterling Stewart
It's great so far.Network is good and disk speed is nice.I haven't done too much with it, but future looks bright.
Jay Mason
I spent 2 days looking for a host that would provide me with what I needed, a simple Minecraft Server even if I had to set it up. The problem was other hosting companies wanted to start 1GB Ram at $25/month and that doesn't even include help setting it up. I decided to keep looking, and boy am I glad I did! I found this hosting company and I am very pleased, $5/month and it had instant setup.
November Terra
Fantastic service. Tickets have been responded to quickly and professionally. Great prices too, have recommended Virmach to many friends.
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