View all the reviews left by our customers, or share your own experience. We have reviews of our website VirMach as well as all sister websites on this page, where all customers are verified and must log in before leaving a review. Each page displays an equal ratio of reviews that add up to the overall average.
4.1 / 5 - Average
Guillaume A.Laforme
I really love the option to pay with credit card however random subnet ip would be cool too it would be even faster. The 1st proxy seems no lag and working very well i am impatient of using the other 2 on a different ip :)
h h
I cannot receive the verification email in my mailbox.
Every time a ticket is submitted, it is a perfunctory response, and finally an angry response to multiple tickets. my account is marked as problematic.
cloudgc 888
If there is any problem with your IP, even if it is completely unable to connect, no one will any technical documents or priority support, i already open ticket almost 2 days.
so if you want good support service, don't choose virmach.
This is the worst experience ever had before.
wisdom
I don't want to give a star if it's not for the evaluation. The customer service answered the question only to give a link to the knowledge base, and the answer of the knowledge base could not solve the problem. Then when I wanted to continue to ask, the customer service thought that I was adding work for him and ridiculed me. This is the worst experience I've ever had before.
Ali Asiri
Hello I am Ali Asiri
I can not log in to vps. Please fix the problem quickly
Thanks
MD Mahabub
using almost 8 month and running. very good quality service,great support,very cheap and overall very good hosting provider.
yuyan tong
Their server quality is very good, and customer service is very fast and responsible.
Tyrell Wellick
The support is a living hell.
Really, you get what you pay for, If you purchase a extremely cheap and small VM, don't expect the support to reply quick, even if "quick" means exactly no responce in 10 hours.
VirMach's Reply:
Unfortunately in a specific case like yours where malware/abuse was involved it does take longer than usual to contact a system administrator who can assist you.
For general support, you would receive a much quicker response.
Thomas Dogan
The delay of the affiliate payout was an unfortunate coincidence. Support explained me the situation eventually and everything turned out well. Happy to do business with Virmach.
jco
Worst support ever!
Every time I submit a report, I only get a short dull reply.
Lately, I requested to migrate my VPS to another location they said it's done, but I'm still on the same site. I even paid for that.
I submitted a report about their migration, and until now, no feedback was made. I don't know if they really care about their customers or just for the money.
I won't renew my subscription to them!
VirMach's Reply:
Hello,
The migration was completed as requested. You started spamming multiple tickets about other tickets that referenced other tickets. For some reason you adamantly believed you weren't migrated, even though you were, and you had difficulty understanding the concept of geolocation. You were provided with multiple answers that were quite thorough, so I'm honestly not sure why you think otherwise.
Christian Amos
Amazing host. No issue getting my server set up EVEN though I paid with Bitcoin. I've reccomended it to a few friends.
慧雨泽 智
The price is very high, the only dissatisfaction is the speed to China, with a delay of 340ms. No cn2
Alex Martini
I´am amazed with the service and the support. Very stable VPS and with low latency to my country (Brazil). And the price is awesome.
novar 233
price is cheap, services are goodhowever, the speed is slow and I know that's why
David Del castillo
Horrible. Never able to use VPS for what I needed. The set up was a pain. The tech support was not good. Eventually when VPS was up, it later when down again. I considered it a write off. It sucked!NEver ever ever coming back
Dimitar Lozev
Good vps cloud storage for this money.
Have a specialists in support department.
liu kongkong
It's very inconvenient for the server to not provide IPMI!
I am an old customer.
Now Virmach is getting worse and worse. Even IPMI doesn't provide customers. If the server suddenly happens or reinstall the system, it can only pay for customer service.
If I don't change, I'm ready to transfer service providers.
well li
i like your service. Good vps cloud storage for this money.
Have a specialists in support department.
Tyler Sciara
Phenomenal VPS for the price and super helpful customer service. Can't go wrong with Virmach.
ChengHui Lee
A very good VPS provider. Price are cheaper compared to other service providers.Thumbs up for that !
Fahed Al-motamed
A huge variety of services, Fast, Supporting Crypto-currency payment. These are cool features caused I love Virmach.
長海 劉
The business is really great and the machine is great. If you can add the ipv6 address, then it is better.
Gaya Rime
outstanding vm performance and offering ! never had any problem with Virmach and I can just highly recommend it !
Jose Capyes
Great service, I would only want a free dns for domains or inverse dns.
Mychal Volkert
I really enjoyed the ease of getting into my server after I had purchased a plan, it was like you had designed this for people who aren't the best at figuring out how to set up the pc once they purchase it.
Jared
Excellent value for the price. The same Windows VM would cause over twice as much on Vultr.
sofair ren
The customer service is very good, the VPS cost is very cheap, the VPS host is statable, it's suited for me.
Ishrak
Pleasantly surprised by their quality of service. Everything works great. Would highly recommend it!