View all the reviews left by our customers, or share your own experience. We have reviews of our website VirMach as well as all sister websites on this page, where all customers are verified and must log in before leaving a review. Each page displays an equal ratio of reviews that add up to the overall average.
4.1 / 5 - Average
Michael Davis
For a small company, These people are amazing, I had a server with them, however I had to cancel due to no longer playing minecraft, There responses are fast, There people are kind, and they always help you set things up, I even got a custom server at a custom price, $16 a month for a 5gb server, It was fantastic service, Never had a major problem.
franco renato angeles villegas
Hello, its services are stunning, low prices and fastI wanted to make a suggestion:queria que implementantaran el metodo de pago paysafecard, ya que algunos no tienen posibilidad de tener tarjeta de credito o debito.
sean billy
This service is amazing, I personally use for runescape botting, for all my long time of being here its never been down, whenever I have problems I simply make a ticket and get a response very fast! I would recommend this to all runescape goldfarmers who are looking for a dedicated service!Thanks, Sean
h h
I cannot receive the verification email in my mailbox.
Every time a ticket is submitted, it is a perfunctory response, and finally an angry response to multiple tickets. my account is marked as problematic.
cloudgc 888
If there is any problem with your IP, even if it is completely unable to connect, no one will any technical documents or priority support, i already open ticket almost 2 days.
so if you want good support service, don't choose virmach.
This is the worst experience ever had before.
wisdom
I don't want to give a star if it's not for the evaluation. The customer service answered the question only to give a link to the knowledge base, and the answer of the knowledge base could not solve the problem. Then when I wanted to continue to ask, the customer service thought that I was adding work for him and ridiculed me. This is the worst experience I've ever had before.
Ali Asiri
Hello I am Ali Asiri
I can not log in to vps. Please fix the problem quickly
Thanks
MD Mahabub
using almost 8 month and running. very good quality service,great support,very cheap and overall very good hosting provider.
jakl li
We need cn2 or cn2-gia metal to be a website services, if you can sell, it's very good.
Tyrell Wellick
The support is a living hell.
Really, you get what you pay for, If you purchase a extremely cheap and small VM, don't expect the support to reply quick, even if "quick" means exactly no responce in 10 hours.
VirMach's Reply:
Unfortunately in a specific case like yours where malware/abuse was involved it does take longer than usual to contact a system administrator who can assist you.
For general support, you would receive a much quicker response.
Saleh Aweek
For around 10 months the service has been great. However recently I'm having issues accessing my control panel & my server RAM is getting eaten app so fast although my app traffic is still the same. No idea what changed because it suddenly started to happen!
Christian Amos
Amazing host. No issue getting my server set up EVEN though I paid with Bitcoin. I've reccomended it to a few friends.
慧雨泽 智
The price is very high, the only dissatisfaction is the speed to China, with a delay of 340ms. No cn2
José Henrique
Best prices with a good service, never had any problems.
I strongly recommend it.
jco
Worst support ever!
Every time I submit a report, I only get a short dull reply.
Lately, I requested to migrate my VPS to another location they said it's done, but I'm still on the same site. I even paid for that.
I submitted a report about their migration, and until now, no feedback was made. I don't know if they really care about their customers or just for the money.
I won't renew my subscription to them!
VirMach's Reply:
Hello,
The migration was completed as requested. You started spamming multiple tickets about other tickets that referenced other tickets. For some reason you adamantly believed you weren't migrated, even though you were, and you had difficulty understanding the concept of geolocation. You were provided with multiple answers that were quite thorough, so I'm honestly not sure why you think otherwise.
Chen
The cheapest server I've ever seen, watching 1080p 60fps stream may slightly get stuck sometimes. The network speed is satisfied with me as long as avoiding the GFW.
Ayan Mirza
Great! Loving the $1.25 plan because I need to do small tasks 24/7, thanks!!
superstar
Very nice company and host, there is faster network speed and cheaper price than many companies.
Dylan Mann
Never had any issues, one comment would be support isnt always the fastest but not really the end of the world i suppose. Definitely recommend. Great prices.
Pic Xu
CHEAP AND GOOD SERVICE.
BUT THE NETWORK SPEED DOES NOT SATISFIED ME.
Jared
Excellent value for the price. The same Windows VM would cause over twice as much on Vultr.
Charles Ngugi
Very good hosting package for the price. I have been using VPShared for close to one year. Speed and up-time is excellent.
Andrew rayan TS
Using from 2017 they have one of best customer support...
Server Never fails...They are so kind in handling customers
Nat Taylor
VirMach has been an incredible value in my experience. One the few rare occasions when I've had issues they resolved them quickly, and performance and stability are excellent.
alan fans
Why? Why did the service stop again this time? I didn't do anything special.
James Tan
Poor service. Ordered a 30 GB hard disk for a very long time, poor support and documentation. Have no clue how to get the hard disk into the primary partition with no help. Thinking of cancelling!
anton Kotlybovskii
гдe Minecraft Gaming?????
Pedro Leal
Prices are great, servers are great. But i had a issue with billing system just billed me twice my server at paypal(i believe they should work at billing system)
ZHOU RUIPING
It has been used for two years.
very stable.
It was very slow for a while because of GWF.
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