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4.1 / 5 - Average

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晶 唐

No customer service, bad review

VirMach's Reply:

Customer first wrote this review at 9:39AM.

Then he replied to an older sales/billing ticket requesting technical assistance (in a confused manner) at 9:51AM. He called us a liar at 9:52AM which made no sense as we did not yet reply to him. Eventually his technical issue was resolved. I'm not sure what he means by no customer service.

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Jesus Alberto

I have two months with this company, excelent service, very happy.


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滑稽同学

希望客服可以开到被墙ip时，免费更换ip


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入间同学

速度真的很差 几乎就不能响应 而且审阅真的太慢了几乎一天左右

VirMach's Reply:

Unfortunately, our connection to China will always be only the best it can considering it is not in an optimal geographic location.

China carriers are also seemingly being pushed out of the US so it is more difficult to make agreements. For example we tried improving connection with China Telecom, but due to recently BGP hacks it seems that they can no longer do business in Los Angeles.

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qing pan

performance is good but the sources limite is a bit low.


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yih kung

very nice !


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zeroze.online

john

he has great service


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Bauz Doncan

very slow support response. shit sucks.

VirMach's Reply:

Customer requested technical support using a billing/sales ticket from July 2019 (almost a year ago.) Therefore ticket was not sorted properly and customer received a late response.

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Andy Su

Very good so far...


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jim li

the best vps supplier that i have ever seen.


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Fucku.com

hushfu fwfwfss

ping不通的垃圾东西，换了两次IP。抖动大得跟你妈玩过山车一样的垃圾东西


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xiaoning guo

it's stable.


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HOU Yewei

You stolen my referral bonus!

VirMach's Reply:

Customer is confused about how the affiliate system works and was expecting a payout for orders that were never completed/paid.

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Yang Wenzhou

very good until you issued the patch.


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Benjamin Ambrosio

Nice service, pretty cheap vps' and they work well.


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nougat.top

一鸣 董

oh!yeah!that's so good!


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Larry Harris

Has the best service in the industry!


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chen yang

cheap and good


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ehab aboudaya

i respect virmach and value their very affordable service. THANK YOU.


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Raymond Zhu

really deserved the money


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天 小

performance is good but the Centos was really bad optimized.


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Brandon T

Very affordable, good support team.

Suits my needs


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Heru Mulya

Cheap, and fast response.


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QVQ LRIN

Very good service


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Bayu Adi Benny Santoso

Great service with low price.the customer service is always responsive.


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