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4.1 / 5 - Average
Jesus Alberto
I have two months with this company, excelent service, very happy.
滑稽同学
希望客服可以开到被墙ip时,免费更换ip
qing pan
performance is good but the sources limite is a bit low.
入间同学
速度真的很差 几乎就不能响应 而且审阅真的太慢了几乎一天左右
VirMach's Reply:
Unfortunately, our connection to China will always be only the best it can considering it is not in an optimal geographic location.
China carriers are also seemingly being pushed out of the US so it is more difficult to make agreements. For example we tried improving connection with China Telecom, but due to recently BGP hacks it seems that they can no longer do business in Los Angeles.
hussain alawaji
Will customers be compensated for wasting time?
VirMach's Reply:
Customer was on a service that faced hardware failure, more specifically involving the RAID controller/disks. All hardware at some point may unfortunately face this issue.
When RAID arrays are involved, it takes a long time to rebuild the data and of course the preservation of data is most important to us. Customer was provided a free service replacement as well as a copy of his recovered data on another VM.
Customer stated he does not want assistance with data recovery and wants to cancel his service. Later, he asked for compensation and wrote this review. I believe the customer then realized we did provide the replacement service and I believe the issue was resolved.
Bauz Doncan
very slow support response. shit sucks.
VirMach's Reply:
Customer requested technical support using a billing/sales ticket from July 2019 (almost a year ago.) Therefore ticket was not sorted properly and customer received a late response.
Andy Su
Very good so far...
john
he has great service
Yang Wenzhou
very good until you issued the patch.
Benjamin Ambrosio
Nice service, pretty cheap vps' and they work well.
jim li
the best vps supplier that i have ever seen.
Bayu Adi Benny Santoso
Great service with low price.the customer service is always responsive.
ehab aboudaya
i respect virmach and value their very affordable service. THANK YOU.
天 小
performance is good but the Centos was really bad optimized.
Brandon T
Very affordable, good support team.
Suits my needs
Heru Mulya
Cheap, and fast response.
QVQ LRIN
Very good service
Larry Harris
Has the best service in the industry!
一鸣 董
oh!yeah!that's so good!
Raymond Zhu
really deserved the money
HOU Yewei
You stolen my referral bonus!
VirMach's Reply:
Customer is confused about how the affiliate system works and was expecting a payout for orders that were never completed/paid.
xiaoning guo
it's stable.
hushfu fwfwfss
ping不通的垃圾东西,换了两次IP。抖动大得跟你妈玩过山车一样的垃圾东西