View all the reviews left by our customers, or share your own experience. We have reviews of our website VirMach as well as all sister websites on this page, where all customers are verified and must log in before leaving a review. Each page displays an equal ratio of reviews that add up to the overall average.
4.1 / 5 - Average
Gabriella Han
Your support team seems to consist of inept people. I work in medical IT and I haven't seen a customer support system that is this lazy. A KVM VPS apparently is too hard to downgrade the disk size! So, at the suggestion of the support technician, I order another VPS, which is breaking the "fair use policy" while I'm trying to set it up. Horrible Service. I'm going to give my review of VirMach to all of the IT clients my company services, and it's going to be a very bad one.
VirMach's Reply:
Our system is incapable of automatically downgrading disk on KVM services. This requires manual intervention from a system administrator, which costs extra time and money. We decided to waive any fees, but customer did not respond to move forward with the manual disk downgrade. Customer's service was using extreme amounts of I/O and was powered off out of courtesy instead of an immediate suspension.
lawliet Lan
Moved personal blog to virmach . Cheaper cost, excellent support, lower latency to China. Very impressed with them. I Give A 5 STAR !
Tek aEvl
It would be nice, to come here with out needing to prove I am human, every damn time!
chuckkie
Stay away from Virmach 1.15$ VPS servers, they might seem cheap but if you somehow are running high on resources you will be charged 25$ for abuse and get your server suspended without any pre notification. So cheap does not mean also good.
Nadejda Vavilova
all rights, but one moment.. wonderful would be if manual order check will faster;)
Julius Musembi
I use their service as a second desktop with their Remote Desktop service. Very reliable.
lew lew
Very good service and friendly support ever! I'm glad to let more guys know Virmach! Thanks!
long ling
I hope that even China's speed is a bit faster. Then a little more cheap machines ...
Hongda Lim
But unfortunately I renew the server price of 360 $ per year. If 350 $ a year I will be very satisfied !
Nicole Jensen
Awful Technical Support.
I've used VPS at other sites before, and their technical support actually spent time making sure to actually pointing me in the right direction, helping me figure out which password I need for what, and how to do things. The Knowledgebase is completely void of knowledge. There's nothing in there that is useful, and I think that they TRY to make sure their response to tech support questions are one sentence or less.
Why not take the time to say, "Okay, here's the passwords you need, here's where you may be running into issues, and these are the steps to getting your Remote Desktop set up."?
So frustrating! I'm calling it a $100 loss and going elsewhere. I'll make sure to warn people about this VPS service. If you need help, you may as well just throw your money away because help doesn't exist here.
VirMach's Reply:
Hi Nicole, I've reviewed what happened and you definitely should have received better assistance. I'll speak to the agents that handled your ticket and assign your ticket to a senior system administrator to take care of it for you.
guenter
The so called backup-server is not usable and get's shutdown when using 100%CPU - i.e. one can't use rsync, or have only 2 servers back up to it via minio and syncthing only a few GB/per day, which doesn't make any sense.
Instead of restricting it, it get's teared down without any warning…
I Leave after a few month, badly disappointed.
g.
硕 赵
购买完之后要待定状态多久
VirMach's Reply:
Hello, I do apologize. An error occurred during automatic creation (extremely rare) and your order was manually generated 5 hours later.
Sam Smith
An alternative choice of vps providers. Plans are cheaper than others but service and speed are pain points.
Bill Javerson
Customer service is a top notch, VPS always in good shape...I will recommend this site to my unborn baby in the future
Trajce Gogov
Running by Box for developing and its great !
Keep the good work
Michael Wyatt
The network here at Virmach is by far the most reliable compare to most providers.
Donald Jones
I am happy with Virmach windows VPS services works very well
and i will be adding more to my portfolio in the near future!.
Chuck Yin
I‘m satisfied with service. and also the support is convenient and quick.
Starlin Moses
I am happy with the service so far. The support is quite interactive. I highly consider upgrading and staying on.
li li
I am happy with the service so far.The service is very good.
Vishwajith M R
one of the awesome services they are giving...
I am 100% satisfied...
智 刘
The price is reasonable, and we hope to offer more special packages and quality lines.
Benjamin
Great service! Highly recommended for everyone who needs a simple solution for their website!
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Hungarian:
Remek szolgáltatás, ajánlott mindenkinek aki egyszerű, olcsó és gyors megoldást keres a weboldalának!
quality one
i want change my service center location, what can i do ?
Vince
Best VPS service out there that I've ever utilized for personal use. Very fast server setup, good tools.
bige xiu
service people not bad, the handle result can just be accept, i just say i will have a good east friendly relation to you. and what about you?
mohamed oubnali
the best rdp ever its was good and always it was online and i can instal my application in them
mao gu
I recommend that everyone don't buy any products, it's really rubbish, I am a new user, and they have announced "We usually provide refunds within 7 days of your first purchase for your first service. There's a limit of one refund per customer. ”