View all the reviews left by our customers, or share your own experience. We have reviews of our website VirMach as well as all sister websites on this page, where all customers are verified and must log in before leaving a review. Each page displays an equal ratio of reviews that add up to the overall average.



4.1 / 5 - Average

Gabriella Han

Your support team seems to consist of inept people. I work in medical IT and I haven't seen a customer support system that is this lazy. A KVM VPS apparently is too hard to downgrade the disk size! So, at the suggestion of the support technician, I order another VPS, which is breaking the "fair use policy" while I'm trying to set it up. Horrible Service. I'm going to give my review of VirMach to all of the IT clients my company services, and it's going to be a very bad one.

VirMach's Reply:

Our system is incapable of automatically downgrading disk on KVM services. This requires manual intervention from a system administrator, which costs extra time and money. We decided to waive any fees, but customer did not respond to move forward with the manual disk downgrade. Customer's service was using extreme amounts of I/O and was powered off out of courtesy instead of an immediate suspension.


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张 俊杰

Great kVM vps and cheap price. Just with a liitle technical knowledge, I see a colorful world



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Muhammad Adil

I have purchased a yearly based vpn. But it is my worst experience that I paid to Virmach. My service was suspended due to any reason which was occurred from Virmach side. I do not want to continue this worst supported service.

VirMach's Reply:

You received a message first, and then a second message with a shutdown for abusing your service. Your service was not suspended, it was only temporarily powered off after you ignored the initial message.


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Felipe de jesus Lara

Necesitan mejorar su servicio, y actualizar sistemas, no es posible que no tengan ubuntu 18 y debian 9



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Silvio Sturm

everything worked great, with questions the support was always reachable. In the end, the performance of the VPS was not enough.



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Yutao Xia

我用的最便宜的1美元的vps,基本上搭个小网站还是没什么问题的,其他都还行。就是希望上架点亚洲的vps。
The cheapest $1 VPS I've ever used, basically it's okay to build a small website, and everything else is okay. I hope to sell Asia VPS.



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Hongda Lim

But unfortunately I renew the server price of 360 $ per year.  If 350 $ a year I will be very satisfied !



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he chenggang

As always stable, I hope you can continue to develop in the long run.



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guenter

The so called backup-server is not usable and get's shutdown when using 100%CPU - i.e. one can't use rsync, or have only 2 servers back up to it via minio and syncthing only a few GB/per day, which doesn't make any sense.
Instead of restricting it, it get's teared down without any warning…
I Leave after a few month, badly disappointed.
g.



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manirul islam

I'm very much disappointed to use your VPS. every Survey site blocked your IP address, they are says your ip is blacklisted or proxy ip. I'm so much disappointed really, I paid money not for proxy IP oky? fuck your service

VirMach's Reply:

We have no control over who decides to communicate with your server. It's possible the website you are attempting to access simply does not allow connections from any data-center's network.

We do also provide refunds within 7 days. Our policies are made to be friendly especially for situations like this, however, you did not elect to request a refund.


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硕 赵

购买完之后要待定状态多久

VirMach's Reply:

Hello, I do apologize. An error occurred during automatic creation (extremely rare) and your order was manually generated 5 hours later.


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Sam Smith

An alternative choice of vps providers. Plans are cheaper than others but service and speed are pain points.



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Benjamin

Great service! Highly recommended for everyone who needs a simple solution for their website!
---
Hungarian:
Remek szolgáltatás, ajánlott mindenkinek aki egyszerű, olcsó és gyors megoldást keres a weboldalának!



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quality one

i want change my service center location, what can i do ?



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Vince

Best VPS service out there that I've ever utilized for personal use. Very fast server setup, good tools.



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Chris Avis

I don't know that much about VPN's but I do know that it to my knowledge never has been down while I have been running my bot



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Stoimen Bardarov

The Virmach VPS is the best I've used so far! No doubt it is the best service one can find!



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ll oay

Best VPS service out there that ever utilized for personal use. Very fast server setup, good tools.



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Chuck Yin

I‘m satisfied with service. and also the support is convenient and quick. 



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Riha Neume

One the most awesome services I've ever used. Very low prices with high quality services.
Accepting bitcoin and other crypto currencies is another virmach lovely key feature.



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hao zhang

Super value products. Very stable service. In addition, I have a question. Will upgrading the configuration of existing services retain the discount previously used?



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Hongmin Jiao

Amazing
The VPS is cheap enough but good.
I can`t find any providers who can provide VPS as good as VIRMACH.



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Marcin Struzynski

Fair prices, relatively easy interface (even for an amateur) and customer service 10 out of 10



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richard hash

I am not happy with the way they suspended four(4) of my servers without any prior notice.Please change your Modus Operandi.



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Klaidas Grauslys

The best runescape vps. Very cheap prices, and fast support response. 5+ stars



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cn dane



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bige xiu

service people not bad, the handle result can just be accept, i just say i will have a good east friendly relation to you. and what about you?



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mohamed oubnali

the best rdp ever its was good and always it was online and i can instal my application in them



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Nicole Jensen

Awful Technical Support.
I've used VPS at other sites before, and their technical support actually spent time making sure to actually pointing me in the right direction, helping me figure out which password I need for what, and how to do things. The Knowledgebase is completely void of knowledge. There's nothing in there that is useful, and I think that they TRY to make sure their response to tech support questions are one sentence or less.
Why not take the time to say, "Okay, here's the passwords you need, here's where you may be running into issues, and these are the steps to getting your Remote Desktop set up."?

So frustrating! I'm calling it a $100 loss and going elsewhere. I'll make sure to warn people about this VPS service. If you need help, you may as well just throw your money away because help doesn't exist here.

VirMach's Reply:

Hi Nicole, I've reviewed what happened and you definitely should have received better assistance. I'll speak to the agents that handled your ticket and assign your ticket to a senior system administrator to take care of it for you.


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