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4.1 / 5 - Average
Hugo Valent
cheap but terrible service, with poor technical support. Among the many issues with Virmach, the fact that the company asks you for your admin password in plaintext for tech support is mind-blowing and horribly unsafe.
abhishek mishra
dear i but a plan from your website.for only one month i dis activated also from billing area, click "Services," select the service you want to cancel, and click the red "Cancel" button.but from last 3 months i am again and again charging my customer area is restricted . last month ticket id Ticket ID: #238725with same problem .and today i also get charged please refund my last 2 month deducted balance.i am not able to generate ticket so i am writing here is this type of service you provide to customers
Muhammad Ali Adnan
I have been their customer for more than 5 months now and they provide great service. During this time there was only one time when the server went down due to hardware failure for around 20 minutes and they refunded me amount according to SLA.
Support is very quick and friendly. I am a Linux noob and initially, I bothered them with many tickets about small queries and they replied promptly. Now in the past 2 months, I think I have only opened 1 ticket that too was not about something not working but some general question.
Alex Wang
The VirMach is the appropriate choice for students like me. It's cheap and stable. Chinese users can have access to the service too. I'm considering to upgrade the plan or change to annual pay.
Wang
It would be better if I could re-select the location with the same price when my annually service is expiring. Because I want to experience the difference between different locations. (Press YES ↘)
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如果能在年付到期时以之前的价格和配置重新购买/选择地点的话就更好了。因为我想体验不同位置的区别。(你懂的)
Mark Sayaang
Go away here fucking support too slow , I tried to disputed my payment co'z the order still pending waiting 48hrs no support active
lufei lyyrn
This is the worst service company I've ever met. There's nothing worse than this one
Just collect money, do not open the server, no customer service, no background, no link to apply for refund.
johngko wang
28 days after placing the order, the server IPMI could not be connected and the operating system could not be installed. A month was wasted when the server was placed. No one solved the problem by contacting customer service many times! I'm disappointed.
Isak
Really good vps. Extremely cheap. Fast support and helpful livechat for small issues. Have had one small downtime that lasted a few minutes and got that back by them giving me credits to reduce my next billing!
clayton young
I've never experienced a more professional and reliable team or company then Virmach.
Very reasonable prices and astonishing communication. Thank you Virmach for letting me experience this company.
Jeannette Castillo
Support went downhill and arrogant lately.
Server not accessible via account dashboard, solusvm, SSH, VNC.
And support wants me to answer the questions
1. "Have you tried booting the VPS? What were the results?"
- So how can you rebbot if you cant access the server?
2. "Did you modify any settings before this issue?"
- No
3. "Is your service online status? If so, do you see anything on VNC, or what error do you see on VNC?"
- Its not accessible thats why you cant see the status in dashboard. Because its not even accessible via dashboard. It was not also accessible in VNC.
Now server is online and shows its down/no traffic from the graph during the two we reported in the ticket.
Maybe its time to start looking elsewhere for our 19 services.
Noe de Jesus Pelayo Ramos
i've been here since 2017 with different kind of services and is very stable and reliable.
JORGE MORIENTES PEREZ
DOY 1 ESTRELLA, pero ojala pudiera ser cero. Me da muchos errores al intentar acceder a mi VPS, ahora por ejemplo, no tengo acceso, estuve haciendo una cosa en mi VPS y sufrí una caída, me decía intentando recuperar conexión, llevo 15 minutos y no puedo acceder, si fuese algo importante estaría sufriendo, pero ya esto me ha pasado muchas veces. No cambio de VPS porque solo 1 archivo me funciona aquí, pero buscare otro VPS viable antes de pagar la siguiente mensualidad, esta web da pena el servicio que ofrece.
Dimitris Giannousopoulos
I am using virmach for over 2 years now. I use the slowest cheapest server (10$ per month). The server as expected is ultra slow i mainly use it to host a bot of mine. It does what i want to, but when im trying to update the bot or do anything else, its a living hell. You get what you pay for after all.
Support on the other hand is always fast and responsive. Good job on that.
Arun kumar
customer service is very slow. we can't prohibit this kind of service as a 2 year customer this is shame to say form me .. poor service
bin zhang
I have used several VPSs. I think virmach is the best and most stable server. The key is low price and good quality.
ss s
Garbage service provider, three days after the payment did not give the opening of VPS, and no one replied to the work order
Lucas Juan
I bought a 128MB by alipay,its Really good vps. extremely cheap. Much better than I bought before,I want to buy a MC vps, Can I apply a free MC LITE VPS for test?
Educatalan02
This is the best company I could see, in a normal page they charge about 50 dollars for a vps pro + and with only 100 mb / s of internet, this page is really serious, I recommend it to everyone, because I'm not famous or anything like that, but I wish I could sponsor in some way to this page.
Lee Moriarty
Thanks for VIRMACH.COM! I am from China and as you know, China government block many websites and apps. I installed Shadowsocks on the virtual servers to break the GFW, so my friend and I can use Google, YouTube, Instagram, Twitter and other apps easily. The server is cheap but your service is the best.
Antonio Román
A long time ago, I needed hosting for an application I was developing, I found VirMach with a very fair and affordable price, the PRO+ package is worth every penny of it, my applications are working flawlessly, very fast, and with an uptime that is by very far very good, I also suggested several developers to use VirMach and they are very happy with it.
One thing that I would love to have is the option to upgrade the RAM of a VPS package, let's say upgrading my current VPS with its current specifications but instead of having 2GB, be able to upgrade it to a custom amount, for example, 4GB. That would help me a lot as my application may need sharding anytime soon and I do not need more CPU power than what I currently have, just a custom amount of RAM.
Sherry kane
I bought Virmach for a software. It is really speed. I just loved it. Also i used coupon while ordering. You can also get a coupon from here. https://www.mronn.com/sitebunker-coupon/
christine cunningham
good service
Miqing Qian
Anyway I love your services! Up to now I already have 7 services from Virmach, and they are solid, tickets respond fast and supporters are friendly. Also I love Virmach's ToS and few people will abuse.
Xiaolu Gu
Virmach is my first vps provider, and I will stick with it. It's cheap, but stable and fast. By the way, the customer service is excellent, so you can get quick and efficient responds. Home they get better!
Luke Dioguardi
I like the format of the website, but I can't seem to figure out how to get my minecract server working. Please tell me how.
Bas van der Toorn
Took their time to help me set up my proxy, stayed calm and very professional.For anyone doubting if this service will be of use, it sure is.
Jordan Serafin
The proxies work well as advertised, and usually have 100% uptime. There have been times where one of my proxies was down alot for a few days, but I was told it was due to DDOS attacks that were eventually resolved. IP changes are answered and executed quickly.
Yong Li
It's wonderful!The VPS is My first one, and I love it,thanks.Just a little problem,I'm from China,as everyone knows,I got some much lowspeed,high delay etc. from the East of USA.I seriously beg to change my VPS location from East to West of USA,and I beg that it's be free. :DThanks & Best regards!