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4.2 / 5 Overall
abdul rashid Ghulam Muhammad
my experience is worst one with ........i advise never go with this vps service .............from last two month i am facing lot of problems ........... using this just a waste of money ......
VirMach's Reply:
You were on a server experiencing hardware issues. It was resolved, and you were credited 2 weeks for the outage.
XIANGJIE CUI
It is the worst experience that I have when it is hard for me to contact the company for help when my service is being canceled by the company. I don't know the reason why this happens and there is not any information sending to me. I would never use the VIRMACH any more and I have already changed to Cloundcone which is better and more stable than VIRMACH. I would also argue that let anyone that I know does not use this. I just so sad about it and want to comment it expressing my emotion.
VirMach's Reply:
You created a ticket with us and then closed it yourself before receiving a response. You did not contact us afterward. Of course, we cannot assist you if the only ticket where you contacted us is closed by you. When it is closed, it is closed.
Evan Nguyen
Up to this point, I have had no real issues with my dedicated server. However, that changed when our customers started notifying us of an application outage.
I immediately contacted support and the Jr System Admin replied and told me the outage is fixed. The problem is he did not read my profile and the location of my server and presume it was resolved. I had to tell him to check again and he finally realized he reported the wrong status.
Right now, he and Virmach has yet to provide me with a status update and an ETA to resolve.
VirMach, please fix this ASAP. This disruption has made it clear that I need to find another potential provider.
Yonah Sokol
Pretty happy so far with the windows servers
zixuan Mo
At the beginning, the packet loss rate of the VPS I bought was too high. I asked the customer service to cancel and exchange for another VPS. The service is not bad, and the Internet speed is generally good, but sometimes the Internet speed is too slow. Upload Google The website of the application takes a long time to open many times.
Flavius Cosmin
horrible experience, they declined refunding, I got my refund going directly to PayPal, now they refuse to delete my account and they are infringing on my digital rights, I am a member of the European Union and I will make a complaint about this violation in regards to GDPR, hopefully they will get a massive fine.
cloudgc 888
If there is any problem with your IP, even if it is completely unable to connect, no one will any technical documents or priority support, i already open ticket almost 2 days.
so if you want good support service, don't choose virmach.
This is the worst experience ever had before.
ho su
How to renew? i can‘t find the button.
ADRIAN LIENDO
Security Perfect !!
Amir amiri
i purchased vps from many other providers but virmach really is doing great job in service quality and price , i make instruction video in YouTube and recommend virmach to visitors , among my friends also i always suggest virmach to everyone , Thanks and wish you best
https://youtu.be/GqYRk8zHoYk
Yokesvaren Sunderasen
so far...ok...im satisfied...
Reny LIN
mine is assigned with an unreachable IP by default, if wanna change ip, I have to pay another $ T_T poor thing
fed sod
17 hours have passed, no response! tickets #943641
h h
I cannot receive the verification email in my mailbox.
Every time a ticket is submitted, it is a perfunctory response, and finally an angry response to multiple tickets. my account is marked as problematic.
Z C
It boasts reasonable price and relatively stable service.I mainly use vps to setup a trans-border tool and it runs well.No shutdown,no out-of-service.
Auburn Alexis
Great service for a great price. I've been using them for months and haven't had any issues.
Icynnac
Very reliable services, and it works wonderfully.
Douz Lee
Du Fu's price is really good, but the ticket is too long, and I have no one to reply to or deal with a ticket for changing mail for two months.
Asiri Nuwan
Using over 3 years,
* Reliable,
* Very Cheap prices,
* Excellent customer service,
Huang Yu
圣何塞 对于中国用户很友好，不错的服务商。
叶 叶星辰
价格便宜，就是对于亚洲路线不太友好，偶尔经常会连接不上，希望再接再厉，virmach很适合符合新手和中小型企业 刚起来发展使用，希望能继续稳定下去！
pasquale chiazzese
My vps simple does not start. Performed a fresh install of windows and still does not start. Support is useless, took 24 hours just reply they don't see any issues.... uuummm try looking at the vps!?
I will try better companies like https://www.vultr.com or https://www.hostwinds.com
Total waste of my money and time.
Karyato Hendra
Best cheap vps
cailiang cai
The cheapest and best company
wisdom
I don't want to give a star if it's not for the evaluation. The customer service answered the question only to give a link to the knowledge base, and the answer of the knowledge base could not solve the problem. Then when I wanted to continue to ask, the customer service thought that I was adding work for him and ridiculed me. This is the worst experience I've ever had before.
Kate Lin
I asked for help the first day I bought Windows VPS. The answer was no help at all, and I spent a long time trying to solve the problem. The answer was rebooting. Anyway, after that, I'm using VPS satisfactorily. Virmach, thank you for helping me achieve my dream!
+ sorry for bad english :P
Kate Lin
The support is not good, but I'm satisfied with the low price.
VirMach's Reply:
Hi,
You never contacted our support. Perhaps you replied to a no-reply email? I've also attempted to look you up on chat and cannot find anything either.
学锦 胡
The root/administrator password could not be changed. The virtual server might not be Linux or the partition layout may be unreadable.
VirMach's Reply:
Some older versions or custom ISO, or if you have ISO mounted, as well as some other rare situations, may result in that. You can consider contacting our support for assistance in this case.
qwq233
I just want to know why I sent the cancellation request a long time ago and why it has not been accepted yet, and I sent a ticket to change my email on the 20th but it is still on hold
HVENetworks
The cheapest and best company I've worked with. Support is quite fast, even for the limited support options. Everything is automated and really easy to use.
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