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4.2 / 5 Overall
Roman Shershnev
As a previous review I've got all my last tickets completely ignored. No one is fixing the issue, no one is replying. I've been waiting for 24 hour, nothing. Opened another ticket - quite as my iPods noise cancellation. Using them for over 5 years, never had this before...
Lili
My services are fantastic, but the complete lack of any support means I'll only ever use Virmach for hobby projects. I'm nervous to host in production with them if they take days to respond to urgent "priority" tickets.
Mahmoud Hassouna
Too bad there is no support
huan hai
Thanks to virmach. I'm your loyal customer. I've been with you for many years. Virmach is very good!
I have 2 machines that have been paid and are currently pending. When will you open them for me?
Jonathan Sum
I revoke my statement i been having billing issue over a machine that is to have data recovery i still get billed for it even thou i cant use it. now all my services are suspended because its all on 1 invoice and support is merging my ticket to an old one what is not even being looked at. i will change my review when they treat me better
Admin Note: originally there was a 4 star review, and then a second 1 star review. We've merged the reviews and kept the 1 star most recent review. Original review can be found below.
1. Basically if anyone needs hosting i refer Virmach sadly while covid there support is slow but its understandable with the current world situation. and to get emergency support with here phone number is a dead end no one is there to answer. so if something epicly bad happens your onyl resorted on support tickets at the time being till this covid stuff ends....
Andy Savage
Don't be deceived by the low prices. Virmach provides a long-term reliable service and is much much easier to use than amazon, google, and all the rest. Tickets are answered promptly. The range of services is more than adequate and user interfaces are well explained and easy to use.
兰特 杜
The server hasn't been opened after paying for most of the day.. What service is this
king vir
The service is very stable among low-price vps providers
Roberth Rodriguez
me respondieron, rápido y me dieron solución
Giulio Maresca
3 days and nobody is working on my ticket and there is no service. what a joke.
ash adib
it used to be fine, till i had my website ip down from your end for the past 2 weeks till now, your tech support or customer service never advice with service level what so ever, and it's a clear bot automated replies and u dont care if your clients get what they pay u for or never
Wei Zhao
The service is very stable among low-price vps providers;
Qing Guo
The service is very stable among low-price vps providers, and there is no one.
Edwing Edwards
Great VPS service and the monthly plan work out
Bob Wang
Its produces are great and vps is easy to use
Patricia Botero
I've been a customer for many of years, I've noticed the service itself is good but the customer service has a lot to improve
Roberto Macfie
excellent customer service, they solved my problem super fast and thanks to them my application and server returned to normal without any problem or data loss.
Attn:
Roberto Macfie - KL4NE
Edgar Rubtsov
My instance in GE going down. Again. But sending invoices works ok, so ironic.
qing liang
同事推荐过来买的，他是老用户，马上买，一会就能通过，我买了2次 还是pending，呵呵，还没有客服，也无法退款，申请工单也不回复。这是我用过最垃圾的网站
Bell Xu
i cant Re-install OS
lufei lyyrn
This is the worst service company I've ever met. There's nothing worse than this one
Just collect money, do not open the server, no customer service, no background, no link to apply for refund.
lufei lyyrn
This is the worst service company I've ever met. There's nothing worse than this one
Just collect money, do not open the server, no customer service, no background, no link to apply for refund.
Moisés riquelme
i cant start / open my vnc
Usman Sanawar
One of the worst customer support and service I've ever used.
Really disappointed and will definitely stop using their service.
Usman Sanawar
One of the worst customer support and service I've ever used.
Really disappointed and will definitely stop using their service.
Hein Oke Soe
The best I have ever used!
Andrew Nkhoma
The Setup time for dedicated servers is too long!
Al Fakoor
I really appreciate it:
- as budget and economy as claimed.
- fine control with VNC and Rescue disk
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