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Servers themselves are very decent with high uptime, however what lets this company down is their support doing simple things like RDNS changes. This is not the first time this has happened over multiple years i've been with them. Anyone doing support should always send their workings to the customer to confirm that "its really been done" and not just guess and throw out comments that its a "propagation" issue without actually checking themselves i.e. check directly against the authoritative dns servers for that range and confrim the change has taken place. This bypass any sort of dns propagation around the internet. The other downside is still after I don't know how many years, they still do not have IPv6 support in 2020. Real shame and let down here. I still would suggest them to anyone if they want a reliable VPS, decent performance and good price but not worried about being future proofed or need to use/care about support then this company is good.