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4.2 / 5 Overall

James Pfeifer

Poor. Very Poor. Sad to see sites go offline without warning. Poor, Verry Poor...



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wuheng zz

退款!!!



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Jobi Tra

I wanted to return the service at first because of the awful quality and they were not responsive
From that day until now, the service has been interrupted for a long time - they have no response at all
The IPs were changed for the third time
Their service is awful and shameless
I definitely decide to complain about them
Not everyone believes, I can prove it, I have both documents and videos



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iamhero iamhero

i already pay for tow server but still say need pay whats going on i also show more information but still no one answer only AI answer and operator is not online ]



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Nanak Suryana Rusdin

JANCOK ticket #216307 #911001 #662672 jawaben cok ojo njegidek ae koen des bedes. bah koen ngerti tah ga bahasaku. taek koen kerek asu bajingan



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James

I have not been able to access my control panel for a week. After following instructions from bots using the ticket system, no resolution. I decided to migrate my service to a new location. Apparently, that location has more issues than the one I am on. I paid for the migration hoping it would fix my issue. Some instructions tell me to go into my control panel to perform an operation, even though my chief complaint is, that I can not get into my control panel.

My site is up and running, but unable to VNC or SSH into the system. Unsure why it is taking so long to resolve the issue on their end. If I have to leave this system for another, I will without hesitation if the support remains as is, or the Techs on their end can not maintain the system in a way that is beneficial to its client base.

Again, my site is up and running without issues. We just can't get into the control panel to access the VNC to update and maintain the site...

Please work out these issues soon. It seems to be costing you potential clients...

James



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Miguel Rojas

I am waiting 2 years for a withdrawal of commissions from an affiliate or refer plan but never got it.
this company stole me

I created 5 support tickets but never gives me a solution. is a joke. This "company" is a garage



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Solomon Haick

did not get my refund after I used it for 2 days even though the say u can get a refund unto 7 days on their website 3 other friend wanted to use their service but I told them it's a bad service so they shouldn't pay for it otherwise they will not get their money back.



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HENRY KAPPE

I paid for service $12.50 day two still pending , I use Money Reboot also just was looking for a cheaper service apparently this one is not it , Money Robot works fine the system needs update when you log in but it works and is never down , here's the link https://www.moneyrobot.com/Drilltime hope this help you guys .



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Alex Barski

Unacceptable service for me!
The second shutdown of the service in 3 months is already clearly too much. The last outage was in April 2023 and now in July 2023. This is garbage and not a service. Definitely I will look for a replacement and refuse this service.



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Dirghantra SIMPELTAB

it's been a week the status of my new domain name registered with Virmach is pending (not active). I have opened a ticket but no response.

the service is really bad.



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Leon Lam

All virmach workers are fucking piece of shit. They thought they solved my problem but actually they did nothing and want to charge me $15 for their so-called priority support which kept me waiting for a month and provide no assistance.
LMAO, virmach is the worst vps provider!
DO NOT BUY ANY SERVER OR YOU WILL DEFINITELY REGRET IT.
FUCK YOU VIRMACH, FUCK YOU Soheil Golestanipanah!!!!!!!!!

VirMach's Reply:

You weren't charged $15. You spammed our ticket system with about a hundred support tickets.


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BOWEN G

My server has been offline since May. When I checked in mid-May, I saw your announcement that the node LAXA013 where my server is located was undergoing emergency maintenance. I was excited, thinking that you had found the problem. However, later you changed the announcement to say that the issue had been resolved, giving me the impression that my server was also back online. In reality, it is still offline, and I am very disappointed.



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Amin Lotfi

My Virmach VPS is still in pending status for 4 days and i send 3 ticket about that but no one had reply.
really terrible service.



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Kitty Gleichner

My Virmach VPS is still in pending status for 3 days and ticket had no reply. really terrible product and service.
Vismach is totally scam!!!!!!!!!!!!!!!!!!!



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pang ho

My server has been offline for more than a week.

- Why does the My Services page still show “Active”?
- Why doesn’t the company send out a failure email to everyone?

I hope it can be restored soon, thank you ????



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lv bu

I bought the shared hosting in 5 days ago, no service (still pending), ticket no reply, can't get a refund.

5天前买了虚拟主机,没服务(一直“等待中”),工单没回复,无法退款。



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Dennis Fetcho

Site down for 6 months, essentially. Then the company creates issues to prevent the domain from being transferred. They force you to contact "Support" then never respond. Essentially, they destroy your web assets and don't give a damn and there in no way to reach them to resolve issues.



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Vadim German

service unavailable already 3 days. Support ignoring me!



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Su Dewen

service unavailable no refund no one has resolved my issue yet我去你妈的



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maskerwe

My VPS is currently 'The node is currently locked' and cannot be used for more than 15 days. Do I still need to renew this VPS? How to backup the data on VPS?



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Erlend Johnson

My VPS has been offline for weeks, the Control Panel does not work, my Support Ticket is ignored, and there is no other way to obtain assistance.



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Justin Lu

bad service. Lost vps for a few months.



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Jonathan Turner

it's a scam! paid $30 for vps for a year, here's what I got for the paid money:
https://prnt.sc/4jQlRoTnHTai



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Helen Martin

You've done something wrong and you're not allowed to talk about it?
Now directly to the server are blocked, do not know what face you have. "Operation Timed Out After 90001 Milliseconds With 0 Bytes Received"
You fucking migrate you do not even give the region to me to choose, how to migrate, is migrating you paralyzed?

做了亏心事,还不让说?
现在直接把服务器都给封停了,不知道你有啥脸面。“Operation Timed Out After 90001 Milliseconds With 0 Bytes Received”
你他妈的迁移你都不给地区给我选择,怎么迁移,是迁移你麻痹吗?



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Helen Martin

The service attitude is so bad that I was scammed for 50$.

Admin Note: the following second review has been merged into this review.

不推荐国内人用哈,已经投诉了。我会投诉到这个网站被防火墙给墙掉的。妈的比被骗了50$ 。操他妈的

VirMach's Reply:

Hi, I'm not sure how you believe that, as I attempted looking up what happened and noticed you don't have a $50 service or even $50 in combined services.

You made multiple requests for an IP change and then essentially requested a migration in the IP change request. After being told not to make these requests, you continued and as a result were charged $5 and the request was not processed. You were still told we would process it as an IP change exactly per your request if desired or we'd apply this toward a migration, but instead you created 5~ more tickets requesting various other things instead.


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Mark Sayaang

Go away here fucking support too slow , I tried to disputed my payment co'z the order still pending waiting 48hrs no support active



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han yuan

The customer service reply is too slow, and the payment id is submitted without reply for a long time



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空 木

I have paid for two servers, when will it be opened



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Sherry kane

I bought Virmach for a software. It is really speed. I just loved it. Also i used coupon while ordering. You can also get a coupon from here. https://www.mronn.com/sitebunker-coupon/



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