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sucks.... I open a dispute on paypal because i wasn't getting good service, now they are billing me for 25$ which i'm not gonna pay anytime soon...
Reply from VirMachHi Nathan,
Disputes/chargebacks mean the payment is returned, and as such a $25 returned payment fee can be assessed. If you have issues with your service or payment it's better that you resolve it with our agents to avoid this fee.
Bought a dedicated server. The 40 dollar a month atom with windows add on. Was missing alot of dlls and didn't have chrome or explorer/any web browser installed. Basically my first day with it was talking back and forth sending tickets with the tech guys. Tickets were well responded to, but at the end of the day, this dedicated server is total junk and lags like nobodies business. Not just when I'm trying to play games, but simply browsing the internet as well. Was hoping I could settle down with a monthly renewal when I first purchased, but that will not be happening.
Reply from VirMachHI Andrew,
You purchased our smallest and least powerful server, so naturally, it will not have the best performance. It may not be the right specifications for what you're attempting to do (playing games) and depending on what you're viewing on the browser.
As for the Operating System missing some features, we do not develop Microsoft Windows, and only use the default version they provide.
Paying for 8 gb of ram on a VPS. They refuse to give me any more than 300mb of the 8gb ram I paid for. They ask for my username and password VERY unprofessional. The most incompetent service team I've dealt with. They'll string you a long with support tickets for weeks and never get your server running properly.
Reply from VirMachHi Bryan,
All servers always have plenty of RAM available. There would not be a situation where we refuse to let you use your full amount of memory.
The agent most likely asked for access to your service so they could troubleshoot, and they would be unable to help otherwise.