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4.1 / 5 - Average
Chris Lewis
The support that this site has is indescribable! Syed Walk me through everything to get my server up in running smooth! Even helped with the extra request I had. Highly recommend.
Miguel Rojas
I am waiting 2 years for a withdrawal of commissions from an affiliate or refer plan but never got it.
this company stole me
I created 5 support tickets but never gives me a solution. is a joke. This "company" is a garage
Jobi Tra
I wanted to return the service at first because of the awful quality and they were not responsive
From that day until now, the service has been interrupted for a long time - they have no response at all
The IPs were changed for the third time
Their service is awful and shameless
I definitely decide to complain about them
Not everyone believes, I can prove it, I have both documents and videos
Zhu Hongkang
The server is not avaliabel due to some reasons, so I want to cancel it. I have submitted a cancel requirest but there is always say "There is an outstanding cancellation request for this product/service". So who can tell me how to close the entity permanently, thx a lot!
Solomon Haick
did not get my refund after I used it for 2 days even though the say u can get a refund unto 7 days on their website 3 other friend wanted to use their service but I told them it's a bad service so they shouldn't pay for it otherwise they will not get their money back.
James
I have not been able to access my control panel for a week. After following instructions from bots using the ticket system, no resolution. I decided to migrate my service to a new location. Apparently, that location has more issues than the one I am on. I paid for the migration hoping it would fix my issue. Some instructions tell me to go into my control panel to perform an operation, even though my chief complaint is, that I can not get into my control panel.
My site is up and running, but unable to VNC or SSH into the system. Unsure why it is taking so long to resolve the issue on their end. If I have to leave this system for another, I will without hesitation if the support remains as is, or the Techs on their end can not maintain the system in a way that is beneficial to its client base.
Again, my site is up and running without issues. We just can't get into the control panel to access the VNC to update and maintain the site...
Please work out these issues soon. It seems to be costing you potential clients...
James
Roman Shershnev
As a previous review I've got all my last tickets completely ignored. No one is fixing the issue, no one is replying. I've been waiting for 24 hour, nothing. Opened another ticket - quite as my iPods noise cancellation. Using them for over 5 years, never had this before...
Andy Goodrich
My IP is blocked after i activate the VPS immediately, then the tech supports are too lazy and turn a blind eye on my problem!
It makes me want to refund
Shaun Scrimgeour
Because I cannot rate one star it was rated 5, but it's certainly not deserved
I had alot of trouble with socks proxy, the support aget was not helpful at all.
I hope I will get my money back for this shit serice... And I hope it will happen soon! I would not recommend buying anything from under thier name.
qwq233
I just want to know why I sent the cancellation request a long time ago and why it has not been accepted yet, and I sent a ticket to change my email on the 20th but it is still on hold
维江 杨
Client
Fraud company? New users can refund within 7 days is a lie
09/25/2019 (12:42)
Abhijeet A.
Staff
Hello,
Sorry, you are not eligible for the refund.
Abhijeet A.
L1 Support (Outsourced)
09/25/2019 (12:37)
Client
Fraud company?
09/25/2019 (09:48)
Abhijeet A.
Staff
Hello,
As I see you are on Special plan and Specials are not eligible for the refund.
Abhijeet A.
L1 Support (Outsourced)
09/25/2019 (09:18)
Client
Xshell 6 can't connect to the server, ping timed out, VPS can't be used, need a refund, thank you. I bought it for the first time.
Can Dogan
Worst thing I've ever experienced, and as a YouTube with 40k subs I'll be sure to let them know how terrible this was! AVOID AVOID AVOID!!!!Ps, I know they will probably delete this review :)
Iven Joseph Lao
encountered suspension twice for the reason of spam abuse. dnt even know how i incurred the problem its such a hassle on my part. Then they charge me with 25USD as pentaly.
David Wasman
I've been using Virmach servers for the past couple of years. They are the most affordable and the best value, have fast support, and I have seen zero downtime. So far I have brought over at least 3 new clients after sharing our history. Keep up the great work!
Danny Smash
Everything works properly and the server is able to maintain itself 24/7. A small world, low number of plugins is perfect for using a low RAM minecraft server. However, the disk space is quite low even for a small server, but still usable.
Glenda Alexander
It's a decent web hosting but It's annoying I'm trying to submit a ticket and it wont work so if they could fix that then it would be an easy 4 stars from me
Braxton Paul
Well i got this earlier been trying to get the bot of my choice to work for like a hour, customer service stoped replying, and they haven't responded to my inquiry about a refund yet.
Huang Yu
First of all, it's a surprisingly good service. Secondly, I would like to apologize for the humanity of China. I have to admit that some Chinese are rude, but not all Chinese. Virmach offers Chinese people who are willing to access the real Internet. Thanks again.
zixuan Mo
At the beginning, the packet loss rate of the VPS I bought was too high. I asked the customer service to cancel and exchange for another VPS. The service is not bad, and the Internet speed is generally good, but sometimes the Internet speed is too slow. Upload Google The website of the application takes a long time to open many times.
Mind Zombies
Having hosted my VPS service for over an year, I can easily say by far that this service is amazing!
Almost no downtimes, and a quick responsive staff is always present on hand to resolve any errors!
Matias Isosomppi
I am very happy with Virtual Machine Solutions LLC, the company's services! I bought them for myself a dedicated server, and it is installed on the mail server to me. Virtual Solution LLC technicians installed on a server and determined when exactly the kind I wanted, and I have been to your e-mail server very satisfied. The server has run perfectly and there have been no downtime! :) I can recommend this company all!
weiyang li
I would say service here is fine, with this price range, i wont complain anything. as long as i have a working IP and my VPS is running. No complain.
Good place for budget users.
raymond anderson
I'm very happy with the service very affordable and very fast and reliable service
the only thing I would like to see more choice on cPanel
the same old boring one Cpanel
N. Terra
Great host, never had a single issue with them. Only time I had to put a support ticket in was when I had to reverse a cancellation request I put through and it was resolved within 24 hours. Highly recommended.
MICHAEL PERIANDRI
Only really needed this for our webhost to host our GTAV RP Communities CAD, never thought we would be upgrading within 6 months and adding a VPS to our service list.
We have had 0 issues with VirMach as a host. We have always had 100% uptime with our website, we've never not had any issues. We have put tickets in, which get resolves within 24 hours. Have had no problems with our "cheap VPS" actually is over performing for what we needed it for.
Overall recommend this host to my friends, as well to other communities that are just starting! (:
alvin liao
Fair performance with killer price!
I ordered two KVM256 vps, with one in LA and the other in Seattle. Both work very smoothly and the speed performance when connected to China is beyond my expectations. Honestly, you cannot ask more using this USD1.25/mo service.
Suggestions: Please provide CN2 GT options with still killer price. That would be really good value!
Albin Fredriksson
10/10 service, at least for the Windows Server 2012 R2 VPS. I've been using the following VPS for a while now and there's really nothing to complain about; the VPS itself is really stable, light-weight and its does the work. The support is really nice, I've had questions multiple times and the suppost have helped me every time. Thanks virmach.
Bjarni Marius Heimisson
Its with full honesty when i say that VirMach has been all what i hoped for without any hiccups and incredible good value and easy to manage.
Thank you VirMach.
Gamey Garcia Varela
I have been using Virmach since 2017 and the service is very well and good prices, I recommend it as a cheap VPS provider with good service and support!!
John Vasileiou
Chepest VPS on the market, these guys worth to be more published. I no longer need the VPS but if I have to find a VPS company then these guys are my first option. Also the support team is the best.