View all the reviews left by our customers, or share your own experience. We have reviews of our website VirMach as well as all sister websites on this page, where all customers are verified and must log in before leaving a review. Each page displays an equal ratio of reviews that add up to the overall average.
4.1 / 5 - Average
dongxu OEVLCFB
just so so
Sam Hanna
Not reliable servers and Technical Support. Technical support person's have not time to respond to any tickets. And they are don't care about your business. I have raised many tickets after 23 hours still no response from them. When ever we make call or do live chat support person will say "The only option we have to get in touch with the technical team is via ticket.". Never relay on VIRMACH support team and servers.
VirMach's Reply:
Customer's service was nullrouted/suspended multiple times (and warned/unsuspended in the past) for sending out attacks and spam. Since the datacenter and multiple high-level support agents were involved, and there were multiple cases of abuse, the issue took longer than usual to resolve.
Please understand that customers are responsible for securing their services, especially on an unmanaged dedicated server.
Edwing Edwards
Great VPS service and the monthly plan work out
Mohammed Amin
they mess up and server is unreliable but when you let them know that the server has crashed they charge 40 dollars an hour to recover your files effectively holding your files hostage. terrible service and i will be moving my personal account s and business accounts elsewhere now
VirMach's Reply:
While we do take disaster recovery backups free of charge, it does cost about 15 minutes of admin time to locate and manually start the restore process. This is why we publish a $10 rate to receive your backup.
We do not make any profit from these backups.
sun zhihao
The speed of creating the server was very slow. I waited for a few hours. I was very angry. Their customer service did not handle it. They always submitted feedback but nobody took care of me. A bad company.
VirMach's Reply:
Your service was held for a manual review because you used a VPN during the order process. We do warn all customers, right above and below the "Complete Order" button.
"If you do not pass our automated fraud check, your order will take longer to process manually. "
Newo Ronquillo
Poor Service, I Can Tell my 1st and 2nd Months is a Good Service but the Other Service is SOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO POOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOR AND SUPPORT IS NOT ACTIVE SO GET LOST THIS IS OUR LAST MONTH HERE . A SIMPLE PROBLEM YOU CAN'T FIX WHAT A VPS PROVIDER . CONTINUE YOUR POOR SERVICE AND YOU WILL GET DOWN SOON !
Jimmy Brown
Cheap and stable.
Bob Wang
Its produces are great and vps is easy to use
king vir
The service is very stable among low-price vps providers
Wei Zhao
The service is very stable among low-price vps providers;
yang jun
I hope that the special VPS can also replace the IP and the hard disk, which will be more valuable.
huan hai
High cost performance and good service !
Hein Oke Soe
The best I have ever used!
Richard Holland
Virmach is an excellent cloud hosting company. The support is second to none. Have used this vps cloud host for several months. The owner is very friendly.
Roberth Rodriguez
me respondieron, rápido y me dieron solución
Fadi Chamieh
Perfect Ubuntu VM Hosting, superb support and good network, all at a wonderful price. Many thanks to all the people at VirMach!
xiaopeng lin
Why didn't anyone reply?
jhang kai jie
Good VPS server. ????
便宜好用，讚讚讚 ????
Ben Huang
One of the best VPS I've ever used! Offers great speed for a low value!
Nicola Di Giacomo
I rent an SSD16 VPS it worked almost fine for 3-4 days, after even if I had the CPUs under 50% and the ram at 12GB on 16GB the machine was always offline. after a week that I try to solve the problem, I opened 1 million tickets but to date the problem is not solved and the only reply I receive is that they will answer me and they will solve shortly... This shortly is going on from 1 week. Absolutely not recommended!!!
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