Name: Cloud VPS & Services
Brand: VirMach
Rating: 4.10 (1311 reviews)

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4.1 / 5 - Average

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dongxu OEVLCFB

just so so

Edwing Edwards

Great VPS service and the monthly plan work out

MAK

By far the worst VPS service provider and pathetic technical support team. They reboot your VPS anytime they want without any notice. They say, there is a scheduled maintenance window, gods know where we can find that in their portal. I have asked to direct me to a scheduled downtime maintenance information and have received no information regarding that.

DO NOT WASTE YOUR MONEY.

VirMach's Reply:

Most of the reboots you experienced were due to a software issue on your VPS. There was a single instance where we had to performed scheduled emergency maintenance on your node, to replace a faulty hardware. These situations are rare but it's necessary we upkeep servers to ensure the best quality of service for everyone.

We do notify everyone on the network issues page, and you can subscribe to the RSS feed to stay notified externally.

Mohammed Amin

they mess up and server is unreliable but when you let them know that the server has crashed they charge 40 dollars an hour to recover your files effectively holding your files hostage. terrible service and i will be moving my personal account s and business accounts elsewhere now

VirMach's Reply:

While we do take disaster recovery backups free of charge, it does cost about 15 minutes of admin time to locate and manually start the restore process. This is why we publish a $10 rate to receive your backup.

We do not make any profit from these backups.

Newo Ronquillo

Poor Service, I Can Tell my 1st and 2nd Months is a Good Service but the Other Service is SOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO POOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOR AND SUPPORT IS NOT ACTIVE SO GET LOST THIS IS OUR LAST MONTH HERE . A SIMPLE PROBLEM YOU CAN'T FIX WHAT A VPS PROVIDER . CONTINUE YOUR POOR SERVICE AND YOU WILL GET DOWN SOON !

sun zhihao

The speed of creating the server was very slow. I waited for a few hours. I was very angry. Their customer service did not handle it. They always submitted feedback but nobody took care of me. A bad company.

VirMach's Reply:

Your service was held for a manual review because you used a VPN during the order process. We do warn all customers, right above and below the "Complete Order" button.

"If you do not pass our automated fraud check, your order will take longer to process manually. "

Mohamad AlSayed

The service used to be great, but after Black Friday deals the VPS performance is just bad.. anyway they are the best and can’t change them.. Merry Christmas

Jimmy Brown

Cheap and stable.

林林

工单系统，你能稍微回复我一下吗？一个星期回复一次吗？

Ruojin Hu

very stable

king vir

The service is very stable among low-price vps providers

Bob Wang

Its produces are great and vps is easy to use

Nicola Di Giacomo

I rent an SSD16 VPS it worked almost fine for 3-4 days, after even if I had the CPUs under 50% and the ram at 12GB on 16GB the machine was always offline. after a week that I try to solve the problem, I opened 1 million tickets but to date the problem is not solved and the only reply I receive is that they will answer me and they will solve shortly... This shortly is going on from 1 week. Absolutely not recommended!!!

xuan xu

Very cheap, very nice!

huan hai

High cost performance and good service !

Hein Oke Soe

The best I have ever used!

Richard Holland

Virmach is an excellent cloud hosting company. The support is second to none. Have used this vps cloud host for several months. The owner is very friendly.