View all the reviews left by our customers, or share your own experience. We have reviews of our website VirMach as well as all sister websites on this page, where all customers are verified and must log in before leaving a review. Each page displays an equal ratio of reviews that add up to the overall average.
4.1 / 5 - Average
Icynnac
Very reliable services, and it works wonderfully.
Pantelis Dalabiras
Very poor response. My server is down for more than 24 hrs. Technical support said server was unrecoverable, no explanation. They said I had to buy premium service to recover my files, system refused my Paypal payment, although I have been paying this way every month for years now, demanded bitcoin ! Tickets unanswered for hours.
Not professional .
Hiha huang
I tried to buy only one vps service (FOR $10) and they took 5 services ($50) from my account unauthorized in a magical way. Later i contacted the service and they didn't answer to me properly and they didn't look at my points, but gave me a rejection without any reasoning or explanation.
VirMach's Reply:
Customer may have pressed payment button multiple times or pressed back during checkout, which may cause multiple payments. He was assisted in the returning all his duplicate payments.
MAK
By far the worst VPS service provider and pathetic technical support team. They reboot your VPS anytime they want without any notice. They say, there is a scheduled maintenance window, gods know where we can find that in their portal. I have asked to direct me to a scheduled downtime maintenance information and have received no information regarding that.
DO NOT WASTE YOUR MONEY.
VirMach's Reply:
Most of the reboots you experienced were due to a software issue on your VPS. There was a single instance where we had to performed scheduled emergency maintenance on your node, to replace a faulty hardware. These situations are rare but it's necessary we upkeep servers to ensure the best quality of service for everyone.
We do notify everyone on the network issues page, and you can subscribe to the RSS feed to stay notified externally.
林 林
工单系统，你能稍微回复我一下吗？ 一个星期回复一次吗？
Yonah Sokol
Pretty happy so far with the windows servers
Альоша Олексий
Хосинг не бесплаыний вин платний
Muhammad Mulani
I have been with many VPS provider in whole world, but your 'gear' are excellent, good job guys
blessiing great
great service good people
dian wo
the server and network is very good.ofcouse cheap is virmach's best tool to deal with another .
Asiri Nuwan
Using over 3 years,
* Reliable,
* Very Cheap prices,
* Excellent customer service,
Yokesvaren Sunderasen
so far...ok...im satisfied...
ADRIAN LIENDO
Security Perfect !!
jqwe sdfk
Los Angeles some node was bad?
Max Robinson
This is amazing. Will be purchasing more in the future! Recommended for anyone!
zhang nan
Great service and really cheap.
Kyle Judge
great for hosting anything ;)
xuan xu
Very cheap, very nice!
chan ys
The status of my virtual machine is always OFFLINE since the time I got it several hours ago And I NEVER get any help from the ticketSo I really wanna what is the next step of U or I
VirMach's Reply:
The customer was assisted within 4-6 hours.
Нельин Артём
В каком разделе надо устанавливать плагины? Решите проблему - тогда 5
Mohd Ridzuan Harun
I am so happy with the excellent services provide and affordable price. Hopefully Virmach will maintain its good and excellent services as now. Thank You Virmach.
jay carlo fajarito
the price is cheap but one thing is not good on this hosting. they really too long to accomplish the ticket specially the higher support. like additional DDos Protection IP filtered that can take more than 1 - 2 days of waiting and some vps issue. You replied it and waiting for severals hours for their reply back. so i rate this as 1 star only just for cheap price that is base on my experience and not being a haters on this hosting.
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