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4.1 / 5 - Average

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wang hongbo

It is strongly not recommended to buy service for the service provider. Before buying it is not required to be audited. The slow audit after purchase makes people helpless, but also takes up the service time. The service attitude is extremely poor, the efficiency is very slow, it is not recommended, and the purchase will be very regretful.

VirMach's Reply:

When making the purchase, you are warned for Alipay your order may be held for manual verification if you do not pass the auto fraud check. You used a VPN, so the order had to be verified manually. This may take a few hours, or sometimes longer.

Our staff responded to you in about half an hour and provided a refund as you requested.

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Sam Hanna

Not reliable servers and Technical Support. Technical support person's have not time to respond to any tickets. And they are don't care about your business. I have raised many tickets after 23 hours still no response from them. When ever we make call or do live chat support person will say "The only option we have to get in touch with the technical team is via ticket.". Never relay on VIRMACH support team and servers.

VirMach's Reply:

Customer's service was nullrouted/suspended multiple times (and warned/unsuspended in the past) for sending out attacks and spam. Since the datacenter and multiple high-level support agents were involved, and there were multiple cases of abuse, the issue took longer than usual to resolve.

Please understand that customers are responsible for securing their services, especially on an unmanaged dedicated server.

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ofertaymas.com

Edwing Edwards

Great VPS service and the monthly plan work out


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sun zhihao

The speed of creating the server was very slow. I waited for a few hours. I was very angry. Their customer service did not handle it. They always submitted feedback but nobody took care of me. A bad company.

VirMach's Reply:

Your service was held for a manual review because you used a VPN during the order process. We do warn all customers, right above and below the "Complete Order" button.

"If you do not pass our automated fraud check, your order will take longer to process manually. "

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Wasif Al Sami

Their VPS are not strong enough to handle a normal game server. So, I don't think it can handle websites with huge traffic unless you buy a firewall from cloudflare or something like that.

VirMach's Reply:

We have packages ranging from a 128MB VPS to dual E5-2620 dedicated servers. Of course if you purchase a small package for a big application, it will not be "strong enough."

We have plenty of customers running extremely large gameservers & websites -- just not on the packages you had purchased.

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Bob Wang

Its produces are great and vps is easy to use


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林 林

工单系统，你能稍微回复我一下吗？ 一个星期回复一次吗？


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Альоша Олексий

Хосинг не бесплаыний вин платний


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zhang nan

Great service and really cheap.


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dian wo

the server and network is very good.ofcouse cheap is virmach's best tool to deal with another .


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Vishnu Nathan

Super


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virmach.com

blessiing great

great service good people


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jqwe sdfk

Los Angeles some node was bad?


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Selvin J

Grate Services


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Muhammad Mulani

I have been with many VPS provider in whole world, but your 'gear' are excellent, good job guys


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Chen Yu

很好


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dd echo

good


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Max Robinson

This is amazing. Will be purchasing more in the future! Recommended for anyone!


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xuan xu

Very cheap, very nice!


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huan hai

High cost performance and good service !


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Hein Oke Soe

The best I have ever used!


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mtops zhu

IT'S GOOD


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chan ys

The status of my virtual machine is always OFFLINE since the time I got it several hours ago And I NEVER get any help from the ticketSo I really wanna what is the next step of U or I 

VirMach's Reply:

The customer was assisted within 4-6 hours.

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Florentin Walter


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Нельин Артём

В каком разделе надо устанавливать плагины? Решите проблему - тогда 5


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Mohd Ridzuan Harun

I am so happy with the excellent services provide and affordable price. Hopefully Virmach will maintain its good and excellent services as now. Thank You Virmach.


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Kyle Judge

great for hosting anything ;)


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