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4.1 / 5 - Average
dede said
very ugly. pending order long.
VirMach's Reply:
Over 2 years, customer has had 96 services with us. On his 97th service, unfortunately, there was a rare issue in auto creation due to stock fluctuations, therefore it took 6 hours to provision the service. We do apologize for the inconvenience
mh sl
General service attitude, but the speed of Support Tickets is good
Lyla Hart
NOT GOOD
FOR AN IT NO WAY
arthur abong
Great Service!
jam chen
Very bad! I cant't stand it
VirMach's Reply:
Customer ordered a backordered location (and was notified accordingly before the purchase) and was upset about the wait. Customer waited and received his service, but had the choice to request a cancellation/refund.
Kevin S
Took my money.
VirMach's Reply:
Yes, when you sign up and pay for a service our system takes your money. Sorry if this was not intended result.
John Born
Horrible security.
VirMach's Reply:
We keep our nodes secure. However, customers are responsible for keeping their own VPS secure. There's no way for us to control what customers chose to do on their VPS, and if what they chose to do is select an unsecure password or install malware, that's out of our reach. We recommend all customers secure their VPS with a strong password or SSH key.
Customer claims we accessed his VPS or gave other people access, but this is simply untrue.