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4.1 / 5 - Average

wrong round

If you order a VPS ,Ping the IP not responding.
You can use ryzen-migrate button to change to other location.
Then get a new IP .It will be work fine
The five star for me



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Daniel Wallace

I love virmach so much I want them to make me a baby, they don't have to be responsible for it, I'll maintain the baby but please make me one.

A++++++++++++++++++++++ Great provider would buy again.



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Alex

Sorry for an angry review I left about a year ago. It appears those problems were caused by Centos 8 that was buggy at the time.
I'm using VirMach hosting for 3 years now and I'm quite satisfied with it. The support was decent, and though some problems happened, generally they were resolved quickly. Uptime is good, connectivity is decent. Keep up!



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maskerwe

My VPS is currently 'The node is currently locked' and cannot be used for more than 15 days. Do I still need to renew this VPS? How to backup the data on VPS?



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Brynn Neilson - Ticket #356305

My server has been down for 12 days and still no response to my ticket #356305. All I want is a reboot. No other way to contact support. Worst service I've ever had.



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Mizhar Mohamed

This service is utterly unacceptable. It's been an entire week since I paid for a Windows VPS, and it's still not activated. The complete lack of response to support tickets is inexcusable and raises serious red flags. This level of negligence and disregard for customers is borderline fraudulent. Potential buyers should steer clear of this seemingly unreliable and potentially deceptive operation. Such poor business practices are a disgrace to the industry and warrant thorough scrutiny.



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达 孔

My server suddenly lost power and stopped working. I posted an emergency ticket, but no one responded. It has been down for 48 hours so far, causing me great losses.
Their after-sales service is terrible.



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HENRY KAPPE

I paid for service $12.50 day two still pending , I use Money Reboot also just was looking for a cheaper service apparently this one is not it , Money Robot works fine the system needs update when you log in but it works and is never down , here's the link https://www.moneyrobot.com/Drilltime hope this help you guys .



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Lili

My services are fantastic, but the complete lack of any support means I'll only ever use Virmach for hobby projects. I'm nervous to host in production with them if they take days to respond to urgent "priority" tickets.



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Stee More

Completely offline for 24 hours multiple time..

While I am writing this. Service is unreachable and ticket is open.

Admin Note: customer left two 5 star reviews, original review is included below but has been merged into this review below.

1. Good service.



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bruno rodriguez

weird service ever . i got 2 pending orders since 2 months ago . I am billed every month even though the 2 servers are not deployed . I opened several tickets but no response. The servers are still waiting



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huan hai

Thanks to virmach. I'm your loyal customer. I've been with you for many years. Virmach is very good!

I have 2 machines that have been paid and are currently pending. When will you open them for me?



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matt Stagg

I've had a great experience with Virmach so far. I use my virtual machine (1gb RAM 20gb SSD) for forex trading running a terminal 24/7, and it runs great, very smoothly and most importantly, very reliably. $70USD annually is incredible value too, especially if you need a VM running 24 hours a day for at least 12 months.



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iamhero iamhero

i already pay for tow server but still say need pay whats going on i also show more information but still no one answer only AI answer and operator is not online ]



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Jaime Hernandez

The worst cloud service I have ever seen in my life, they change your IP without prior notice, they always have problems with the providers and they are changing providers very often and that hurts the customers a lot, they leave them without service and with loss total of the data. Support tickets are answered after two or three days of delay and many times it does not solve anything. A total disaster, not recommended.



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pang ho

My server has been offline for more than a week.

- Why does the My Services page still show “Active”?
- Why doesn’t the company send out a failure email to everyone?

I hope it can be restored soon, thank you ????



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Kawsar

What's going on after I bought the server and it's still in Pending state,It's been three days already,I have successfully made the payment, but the server still cannot be used. Can you help me solve it? I am a bit anxious



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Paulo Moraes

Very interesting VPS services, for those who have the domain at hand or registered. VPS with good performance. More attention to the traffic of your page or service used. Excellent for initial phase and testing. For intense traffic request more traffic band.



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Brian Cowan

God be praised, first want people to know that God is wonderful. Also i have been with the virmach service nearly two months, just happy that the tech support worked with me today patiently until we were able to find a problem and the prices are very competitive with so far basically no inconvenience from the side of virmach, i am thankful to God to have found the service i am trying to start a hosting company at https://perffection.com. Great value praise Jesus



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Lutfi Handayani

Vps is pretty good and fast, I felt it was satisfied but I have not found the a good quality of support. I hope the future can provide better support and friendly. Because I feel the support virmach less friendly and can only be in contact during limited hours.



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Vick Singh

First server works really well, love it so far. Thank you.Second server's network speed is ~80Mbps down and ~0.5Mbps Up. It's supposed to be 1Gbps. It's been 4 days and no resolution. No new machine granted in place of the one having issues. Been waiting to migrate but can't until the server is reliable. Support has also been really slow about it.

VirMach's Reply:

Customer's dedicated server had issues with the network cable; this was replaced by the datacenter and the customer credited.


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Damodar Reddy

Hello i'm new to this service my friends refer me to use this site but i'm really unsatisfied still now my server is not working i raised a ticket but didn't get any reply please help me with this..Thank you



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hack301 hack301

The feedback problem has been dealt with, very good

Admin note: previous 1 star review has been merged into this updated review.

"Delete bills without reason, do not open vps, and do not refund"



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Andy Savage

Don't be deceived by the low prices. Virmach provides a long-term reliable service and is much much easier to use than amazon, google, and all the rest. Tickets are answered promptly. The range of services is more than adequate and user interfaces are well explained and easy to use.



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Bashir Hasan

I've been using Virmach VPS for 1+ years and I'm very much satisfied with their services. there was no downtime ( 1 or 2 days was down for 1-5 minutes ) but still, I love their service & customer support. I think I will use their service for the coming years hopefully. Thank you so much.



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Xiaolong LI

I purchased the standalone service and it's been 5 days and it's still not working properly. Please help me to solve the problem. A ticket has been sent and no one is helping me.



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Solomon Samnuel

I bought a dedicated server and it's taking a week now without service been rendered. I've emailed and dropped ticket and no response. Honestly if anybody can recommend another good vps server. Please drop a comment. I'm exhausted with the lack of response and bad customer service



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仕千 李

CN:在我的不懈反馈下,机器给我发货了,质量还是非常不错的,就是客服响应太慢了
EN:After my unremitting feedback, the machine was shipped to me, and the quality is still very good, but the customer service response is too slow

Admin Note: this was initially a 1 star review.



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Reece Power

I love VirMach and I have been with them for a long long time they are reliable and the best people to go with for hosting and domains! I love their team and they are fast to help when needing it :)



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carter Joran

two days later,i speak to help me again

Admin Note: customer left several 5 star reviews. We are consolidating them into one, original reviews can be found below:

1. waiting for my vps state online
2. After reinstalling the system, the status of vps is still offline
3. I waited all day and my VPS was not provided, please help me to see what's going on
4. After waiting for a day, the VPS hasn't arrived, please help
5. waitting for vps is opened
6. I like virmach
7. Can I only buy one? I bought two, but the second one never came out
8. Why the VPS I bought has not been activated yet, I have been waiting for several hours, help me
9. Virmach is best
10. I have used several VPSs. I think virmach is the best and most stable server. The key is low price and good quality.
11. I have used several VPSs. I think virmach is the best and most stable server. The key is low price and good quality.



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