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As a business user I feel this service is very great. I feel for remote desktop this is the best service you can get. They have great support. The ones in house are way better than the ones they have initially who answer you and you can escalate them for free without a charge as well which is good. The admins are great and are more than happy to work with you in terms of doing what is needed if you rather not do it yourself for a fee which is more and acceptable because well they have to make money somehow. I would have to say the only downside I did not like is that you have to manually set up the OS from scratch before you can remote desktop into it. Otherwise it was a good experience. I just am not too happy you have to pay for extra resources to have them say dedicated like the disk though they are shared and the cores per month. I wished they just had it built in as another tier.
Orbitalunderground HD Productions
Good people to do business with. very fair prices, surprising level of service. I utilize their super fast, budget priced infrastructure for 'non mission critical' projects and VPN's. I'll likely make them my go-to when it is time to get busy on some charitable (non-profit) projects ive got on my books- Nearly a year of ATL & NYC locations and,aside from an emergency maintenance incident on a particular ATL node, ive received 100% uptime (I keep all my services monitored 3rd party at 1-min intervals). The outage for emergency maintenance only lasted a few minutes- so it goes to show that obviously they care about keeping customers online. I only hope to continue to receive this quality of service, if so.. I see a long and productive business relationship with Virmach!