VirMach Reviews

View all the reviews left by our customers, or share your own experience. We have reviews of our website VirMach as well as all sister websites on this page, where all customers are verified. We also use a third party website, TrustPilot, to collect reviews from customers.



zhang nan

Great service and really cheap.

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Jeannette Castillo

Support went downhill and arrogant lately.
Server not accessible via account dashboard, solusvm, SSH, VNC.
And support wants me to answer the questions
1. "Have you tried booting the VPS? What were the results?"
- So how can you rebbot if you cant access the server?
2. "Did you modify any settings before this issue?"
- No
3. "Is your service online status? If so, do you see anything on VNC, or what error do you see on VNC?"
- Its not accessible thats why you cant see the status in dashboard. Because its not even accessible via dashboard. It was not also accessible in VNC.

Now server is online and shows its down/no traffic from the graph during the two we reported in the ticket.

Maybe its time to start looking elsewhere for our 19 services.

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Jaime Hernandez

Support and tickets are very slow answering even if you are in a hurry and if you want fast support you have to pay separately, it does not seem fair. I also asked for a change to custom ISO and they did not do it rigt first time, I´ve been waiting for more than four days since first ticket requesting a custom ISO. They could improve the support and it would be 5 stars. Otherwise good product and good price.

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Cloud Ru

Годный хостинг. Года 3 уже пользуюсь, оплата пейпал автоматом, падало только один раз, когда навернулось пол европы. Просто заказал виртуалку и забыл, держу на ней прокси.

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Альоша Олексий

Хосинг не бесплаыний вин платний

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Erick Torres

Great service and really cheap, im very glad, is adaptable to any needs.

Gran servicio, es realmente económico y adaptable a cualquier necesidad.

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Selvin J

Grate Services

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Thangapandiyan Ashokan

great service

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Anthony Land

haven't even started to use my vps service and already issues.. :(
not happy at all

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Shawn F

I would edit my last review or respond to the reply but this site won't allow me to.

In addition to my review. I emailed them for a refund on day 5 of my annual service. According to their policy I would be allowed a refund if I requested one within 7 days of starting a service. I was not aware of their refund policy, which is why I sent an email and even asked for a refund for 11 months out of a 12 month service that clearly was not going to work for me.

I became aware of this policy when the CEO Soheil told me about it while he was arguing with me how everything is my fault and explaining to me why they have no interest in refunding me, and why it doesn't make sense to refund me. After I realized I was actually right to ask for a full refund and I asked for one on day 5 I was denied again even though it's their policy to give me a full refund. Soheil the CEO seems to be making up excuses and finding new was to deny me a refund at all costs. I think it's an ego thing at this point. He also says they will help me determine how the VPS was hacked, but every time I ask all they say is the PW is too easy to hack. From what I can see of my VPS, there is no signs of it being hacked, nor have I downloaded anything at all.

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