VirMach Reviews

View all the reviews left by our customers, or share your own experience. We have reviews of our website VirMach as well as all sister websites on this page, where all customers are verified. We also use a third party website, TrustPilot, to collect reviews from customers.



Gabriella Han

Your support team seems to consist of inept people. I work in medical IT and I haven't seen a customer support system that is this lazy. A KVM VPS apparently is too hard to downgrade the disk size! So, at the suggestion of the support technician, I order another VPS, which is breaking the "fair use policy" while I'm trying to set it up. Horrible Service. I'm going to give my review of VirMach to all of the IT clients my company services, and it's going to be a very bad one.

Reply from VirMach

Our system is incapable of automatically downgrading disk on KVM services. This requires manual intervention from a system administrator, which costs extra time and money. We decided to waive any fees, but customer did not respond to move forward with the manual disk downgrade. Customer's service was using extreme amounts of I/O and was powered off out of courtesy instead of an immediate suspension.


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Mohd Ridzuan Harun

I am so happy with the excellent services provide and affordable price. Hopefully Virmach will maintain its good and excellent services as now. Thank You Virmach.



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steven wu

no one answer the tiket for me .when I pay my order ,not any notification about that produte has been sold out ,and when I found that I have pay the wrong order I open a tiket as soon as possibility,but 12hours has gone, not any reply for me I didn't know that when I can take my refund and order the other service for that I wanted

Reply from VirMach

Customer received a response and a free location change. Notifications are provided when a location is out of stock and backordered, on the order form.


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Fergus Huang

Generally it is stable and the price is extremely affordable. But maybe the RAM is too small I am only able to run Debian 7 X86 without problem. Tried CentOS 6, the yum update is failed, looks like due to memory issue. 



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jam chen

Very bad! I cant't stand it

Reply from VirMach

Customer ordered a backordered location (and was notified accordingly before the purchase) and was upset about the wait. Customer waited and received his service, but had the choice to request a cancellation/refund.


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guo shuangwu

keep going ,guys ! nice server and perfect support!



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Ming Zhao



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showrov monir

I have good experience.



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Glenda Alexander

It's a decent web hosting but It's annoying I'm trying to submit a ticket and it wont work so if they could fix that then it would be an easy 4 stars from me



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Andrew Jing

Sometimes, Can't pay the invoices via paypal



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